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The State of B2B Tech in Dallas/Fort Worth in 2018

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The Dallas–Fort Worth (DFW) metroplex was the second fastest-growing metropolitan area in the nation in 2016 according to the United States Census Bureau, and has been among the top 10 fastest-growing metropolitan areas in the U.S. for years. DFW experienced an increase of 145,000 residents in 2016 and this trend is projected to continue through 2030.

According to Forbes, Dallas is quickly becoming a leader in the tech scene due to its fast-growing VC funded startups and job growth rate (4.1 percent), and its low median real estate purchase price ($197K).

Meanwhile, Business Insider recently ranked Dallas as the 11th “most high-tech city in the world” in August 2017 — climbing 17 spots in one year — due in part to its rapid increase in venture capitalists and “integration of technology into the city landscape.”

DFW held its own on the recently released Inc. 2017 ranking of the 5,000 fastest-growing companies in the U.S. In 2017, 185 DFW-based companies were included in the list.

DFW Tech and Startup Highlights:
  • Dallas regional chamber initiatives, Talent Attraction & Say Yes to Dallas, are meant to attract and retain the, “best and brightest workers from around the world to Dallas.”
  • Launch DFW is a hub for startups, technology, culture and events across the Dallas-Fort Worth metropolitan area.
  • The Dallas Entrepreneur Center (DEC) is a coworking space and 501c3 non-profit providing membership, mentorship, events and more.
  • Cowtown Angels, a financial investment group, provides support for startups and early stage businesses.
  • Since 1988, Tech FW, a non-profit organization, has been providing entrepreneurs with mentorship to help them launch and grow emerging tech companies.
  • Tech Nest is a free weekly meetup held at Tech FW for entrepreneurs to share their experiences and learn from each other.
  • Tech Wildcatters is a mentorship-driven microseed fund and startup accelerator.
  • Michael Sitarzewski, host and founder of BigDOCC, (Dallas Open Coffee Club) moderates a weekly chat about the latest in technology, startups, digital lifestyle and business.
  • Health Wildcatters provides investment and key resources to support healthcare entrepreneurs, startups and small companies.

DFW has a wealth of talent and, well, wealth. More than 40 colleges and universities, including the Texas A&M University, University of North Texas and University of Texas Systems, provide local companies and startups with a large talent pool. As of 2014, Forbes determined that out of the world’s 1,645 billionaires, 25 of them resided in DFW. Now that’s a mean brew of capital and qualified applicants.

And I haven’t even mentioned the $5 billion and 50,000 job decision that has everyone waiting with bated breath. The Wall Street Journal recently named Dallas as a top contender in the race to win Amazon’s second HQ location, citing the state’s lack of income tax and a comparatively low cost of living as chief factors. Amazon plans to announce the winning city in early 2018.

Note: Only software vendors on G2 Crowd with headquarters currently in the Dallas/Fort Worth area are included in graph.

With Dallas quickly emerging as a tech scene stronghold, we have compiled data on the state of the DFW B2B tech scene. This list includes all of the top-rated products on G2 Crowd which have parent companies headquartered in Dallas and the DFW area. To qualify, products must have at least 10 verified user reviews.

Companies like Epsilon, FPX and RegOnline have been staples in the DFW tech scene since as 1969, 1983 and 1984 respectively. Meanwhile, TeamSupport and Agile CRM have quickly become G2 Crowd Leaders in Help Desk and CRM All-In-One, respectively.

For each product, we have compiled a report on each company’s product, financials and work culture details (as available). We rely on data collected from G2 Crowd’s more than 300,000 B2B software and services reviews, and from public data sources such as LinkedIn, Crunchbase or vendor’s websites.

This report features 16 B2B Dallas companies ranging from help desk applications to CPQ solutions.


Top B2B Dallas/Fort Worth Tech in 2017

  1. TeamSupport
  2. Agile CRM
  3. Call Box
  4. RegOnline
  5. MultiView
  6. ActivTrak
  7. Mothernode
  8. Apptricity Travel and Expense
  9. Cloudingo
  10. Buzzlogix
  11. M-Files
  12. FPX CPQ
  13. Tessitura Software
  14. Simpli.fi
  15. DupeCatcher
  16. Epsilon

1. TeamSupport
Product: TeamSupport
Category: Help Desk
City: Dallas
Founded: 2008
Employees: 35

With an impressive 418 reviews on G2 Crowd, TeamSupport is both a Leader in the Help Desk category and a leader within our Dallas-based products. TeamSupport is a customer support management and help desk application that allows users to focus on customer support. The folks at TeamSupport are dedicated to helping you help your customers by offering a variety of customizable applications and integrations. It ranked as a G2 Crowd Leader in the Fall 2017 Mid-Market Grid® Report for Help Desk.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 418
Categories: Help Desk, Customer Self-Service
Average Company Size: 44% of reviewers work for a mid-market company (51-1,000 employees).
Highest-Rated Features: TeamSupport
32 reviewers rated the tool’s customer profiles (96% user satisfaction) and targeted emails (93%) as its two top-rated features.
Total Funding: $1,250,000
Funding Rounds: 1
Number of Investors: 1 (TIA Ventures)
Mission Statement: “Empower your help desk to make happy customers.”

Glassdoor Employee Rating: 1.8 out of 5 stars – based on 2 reviews

View all TeamSupport job openings on LinkedIn


2. Agile CRM
Product: Agile CRM
Category: CRM All-in-One
City: Dallas
Founded: 2012
Employees: 173

With an impressive 199 reviews on G2 Crowd, Agile CRM is both a Leader in the CRM All-in-One category and a leader within our Dallas-based products. Agile CRM is an all-in-one customer relationship management (CRM) software product. This tool makes it easy for users to automate and implement sales, marketing and services in one platform.  It ranked as a G2 Crowd Leader in the Fall 2017 Grid® Report for CRM All-in-One.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 199
Categories: CRM All-in-One
Average Company Size: 90% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: Agile CRM reviewers rated the tool’s ticketing (93% user satisfaction) and email tracking, email campaigns, lead management and interaction tracking (all at 92%) as its five top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “Sell and market like the Fortune 500.”

Glassdoor Employee Rating: 3.4 out of 5 stars – based on 43 reviews

View all Agile CRM job openings on LinkedIn


3. Call Box
Product: Call Box
Category: Inbound Call Tracking
City: Dallas
Founded: 1988
Employees: 114

With an impressive 74 reviews on G2 Crowd, Call Box is both a High Performer in the Outbound Call Tracking category and a leader within our Dallas-based products. Call Box is an inbound and outbound call tracking software that helps businesses manage and analyze every phone call. The Call Box team is dedicated to helping your business manage conversion events and leads while protecting all sensitive data.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 74
Categories: Inbound Call Tracking, Outbound Call Tracking
Average Company Size: 60% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: Call Box reviewers rated the tool’s ease of use, ease of setup and ease of admin as its top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “Call Box identifies missed opportunities from phone calls, and then help our clients pursue these opportunities.”

Glassdoor Employee Rating: 3.5 out of 5 stars – based on 53 reviews

View all Call Box job openings on LinkedIn


4. Lanyon
Product: RegOnline
Category: Event Management Platforms
City: Dallas
Founded: 1984
Employees: 3,131

With an impressive 72 reviews on G2 Crowd, RegOnline is both a Leader in the Event Management Platform category and a leader within our Dallas-based products. RegOnline is an event management platform featuring flexible registration forms, marketing materials and integrations with hotel room block management software.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 72
Categories: Event Management Platforms
Average Company Size: 47% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: RegOnline reviewers rated the tool’s exhibition management (89% user satisfaction) and reporting and dashboards (89%) as its two top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “Quick, easy and affordable event registration and management software.”

Glassdoor Employee Rating: 4.4 out of 5 stars – based on 2 reviews

View all RegOnline job openings on LinkedIn


5. MultiView
Product: MultiView
Category: Other Marketing Services
City: Irving
Founded: 2000
Employees: 672

With an impressive 55 reviews on G2 Crowd, MultiView is a leader within our Dallas-based products. MultiView is a digital marketing company focused solely on solutions for the B2B market. This business solution helps companies create the appropriate content to reach their audiences via advertising, targeting and social media marketing.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 55
Categories: Other Marketing Services, Content Marketing Agencies
Average Company Size: 69% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: MultiView reviewers rated the tool’s stayed within budget, best practices and change management as its three top-rated features, each at 100% user satisfaction.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “To create the digital connections businesses need to compete and grow in their industries — and by doing so help them make a better life for others through better business.”

Glassdoor Employee Rating: 3.4 out of 5 stars – based on 316 reviews

View all MultiView job openings on LinkedIn


6. Birch Grove Software, Inc.
Product: ActivTrak
Category: Employee Monitoring
City: Dallas
Founded: 1995
Employees: 12

With an impressive 43 reviews on G2 Crowd, ActivTrak is a leader within our Dallas-based products. ActivTrak is an employee monitoring software helping businesses monitor and measure their employees productivity. A cloud-based solution, ActivTrak securely tracks, records, reports and analyzes productive workflows across organizations.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 43
Categories: Employee Monitoring
Average Company Size: 72% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: ActivTrak reviewers rated the tool’s ease of setup and ease of doing business with as its top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “We take a lot of pride in our work, and we strive to meet the needs of every user we have the privilege to serve.”

Glassdoor Employee Rating: N/A

View all ActivTrak job openings on LinkedIn


7. Mothernode
Product: Mothernode
Category: CRM All-in-One
City: Irving
Founded: 2009
Employees: 9

With an impressive 30 reviews on G2 Crowd, Mothernode is both a High Performer in the CRM All-in-One category and a leader within our Dallas-based products. This solution is an all-in-one CRM platform providing companies sales and marketing management and automation. Although catered to the small and midsized businesses, Mothernode also provides enterprise solutions.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 30
Categories: CRM All-in-One
Average Company Size: 50% of reviewers work for a mid-market company (51-1,000 employees).
Highest-Rated Features: Mothernode reviewers rated the tool’s quality of support and ease of doing business with as its top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “Since 2009, Mothernode has been dedicated to providing innovative, cutting-edge cloud-based software solutions that help small and midsized businesses streamline and improve the efficiency of their operations.”

Glassdoor Employee Rating: N/A

View all Mothernode job openings on LinkedIn


8. Apptricity Corporation
Product: Apptricity Travel and Expense
Category: Expense Management
City: Irving
Founded: 1999
Employees: 89

With an impressive 28 reviews on G2 Crowd, Apptricity Travel and Expense is a leader within our Dallas-based products. Apptricity Travel and Expense provides businesses solutions to simplify travel and expense management. Total integration, expense reporting and flexible auditing are just a few of the features offered to ease workloads and save costs.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 28
Categories: Expense Management Software, Travel Management Software
Average Company Size: 89% of reviewers work for an enterprise company (1,001+ employees).
Highest-Rated Features: Apptricity Travel and Expense reviewers rated the tool’s trip notifications (85% user satisfaction) and bank/credit card integration (83%) as its two top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “Regardless of industry or application, Apptricity solutions are easiest to own, deploy, integrate, modify, use, and afford. Nothing else comes close.”

Glassdoor Employee Rating: 2.5 out of 5 stars – based on 79 reviews

View all Apptricity job openings on LinkedIn


9. Symphonic Source
Product: Cloudingo
Category: Data Quality
City: Dallas
Founded: 2010
Employees: 18

With an impressive 18 reviews on G2 Crowd, Cloudingo is a leader within our Dallas-based products. Cloudingo helps companies find and remove duplicates. Developed by Symphonic Source, Inc. this solution manages and automates merges, and is a top-rated app on the Salesforce AppExchange.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 18
Categories: Data Quality
Average Company Size: 63% of reviewers work for a mid-market company (51-1,000 employees).
Highest-Rated Features: Cloudingo reviewers rated the tool’s meets requirements and product direction as its two top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “To rid the world of bad data.”

Glassdoor Employee Rating: N/A


10. Buzzlogix
Product: Buzzlogix
Category: Social Media Suites
City: Dallas
Founded: 2014
Employees: 4

With an impressive 16 reviews on G2 Crowd, Buzzlogix is both a High Performer in the Social Media Monitoring category and a leader within our Dallas-based products. Buzzlogix helps social media experts and businesses improve their social media game. This solution provides social media automated posting, reporting and analysis. It was named a G2 Crowd High Performer in the Winter 2018 Grid® Report for Social Media Monitoring.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 16
Categories: Social Media Monitoring, Social Media Analytics
Average Company Size: 88% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: Buzzlogix reviewers rated the tool’s social analytics, sharing, campaigns and engagement as its four top-rated features, each at 100% user satisfaction.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “Buzzlogix believes that social media management and marketing should be simple, affordable and enable meaningful engagements.”

Glassdoor Employee Rating: N/A

View all Buzzlogix job openings on LinkedIn


11. M-Files Corporation
Product: M-Files
Category: Enterprise Content Management (ECM)
City: Plano
Founded: 1989
Employees: 285

With an impressive 16 reviews on G2 Crowd, M-Files is both a High Performer in the Enterprise Content Management category and a leader within our Dallas-based products. M-Files is an enterprise content management (ECM) software product providing document management solutions that helps businesses securely improve workflow and reduce data loss. It was named a G2 Crowd High Performer in the Winter 2018 Grid® Report for Enterprise Content Management.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 16
Categories: Enterprise Content Management
Average Company Size: 94% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: M-Files reviewers rated the tool’s file type support (96% user satisfaction) and case management (96%) as its two top-rated features.
Total Funding: $47,012,160
Funding Rounds: 2
Number of Investors: 4 (Partech Ventures, Draper Esprit, Finnish Industry Investors, British Draper Esprit)
Mission Statement: “M-Files provides a next generation intelligent information management platform that improves business performance by helping people find and use information more effectively.”

Glassdoor Employee Rating: 4.4 out of 5 stars – based on 46 reviews

View all M-Files job openings on LinkedIn


12. FPX
Product: FPX CPQ
Category: CPQ
City: Dallas
Founded: 1983
Employees: 137

With an impressive 15 reviews on G2 Crowd, FPX CPQ is a leader within our Dallas-based products. FPX CPQ is a configure-price-quote (CPQ) solution helping businesses streamline all buying and selling processes.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 15
Categories: CPQ
Average Company Size: 87% of reviewers work for an enterprise company (1,001+ employees).
Highest-Rated Features: FPX CPQ reviewers rated the tool’s product catalog (82% user satisfaction), configuration rules (79%) and quote document generation (79%) as its three top-rated features.
Total Funding: N/A
Funding Rounds: 1
Number of Investors: 1 (HGGC)
Mission Statement: “At FPX, our journey is just getting started. With the 2016 acquisition by HGGC, we have tripled our working capital. accelerated go-to-market strategies, and continue to focus on our core business objectives: accelerate growth, strengthen our leadership position and attract and retain top talent.”

Glassdoor Employee Rating: 2.9 out of 5 stars – based on 29 reviews

View all FPX job openings on LinkedIn


13. Tessitura Network
Product: Tessitura Software
Category: POS Retail
City: Dallas
Founded: 2002
Employees: 187

With an impressive 15 reviews on G2 Crowd, Tessitura Software is a leader within our Dallas-based products. Tessitura Software provides businesses with comprehensive customer service, marketing, CRM and fundraising solutions. This not-for-profit focuses on providing solutions for arts and cultural not-for-profits such as educational institutions, theaters, art centers and more.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 15
Categories: POS Retail, Fundraising
Average Company Size: 60% of reviewers work for a mid-market company (51-1,000 employees).
Highest-Rated Features: Tessitura Software reviewers rated the tool’s product direction, meets requirements and quality of support as its three top-rated features.
Total Funding: N/A
Funding Rounds: N/A
Number of Investors: N/A
Mission Statement: “To enable arts and cultural organizations to achieve success.”

Glassdoor Employee Rating: n/a out of 5 stars


14. Simpli.fi
Product: Simpli.fi
Category: Demand Side Platform (DSP)
City: Fort Worth
Founded: 2010
Employees: 240

With an impressive 14 reviews on G2 Crowd, Simpli.fi is both a High Performer in the Display Advertising category and a leader within our Dallas-based products. Simpli.fi is an advertising company focusing on simplifying advertising with data. A privately-held company, Simpli.fi recently announced a $16 million funding round led by Frontier Capital. It was named a G2 Crowd High Performer in the Spring 2017 Grid® Report for Display Advertising.

  • Product Details
  • Financial Details
  • Work Culture
Total Reviews: 14
Categories: Demand Side Platform, Mobile Advertising
Average Company Size: 57% of reviewers work for a small business (50 or fewer employees).
Highest-Rated Features: Simpli.fi reviewers rated the tool’s mobile rich media capabilities (94% user satisfaction), mobile functionality (93%), Contextual Targeting (93%), and in-app ads (93%) as its four top-rated features.
Total Funding: $22,837,902
Funding Rounds: 6
Number of Investors: 3 (Contour Venture Partners, Frontier Capital, Progress Ventures)
Mission Statement: “To simplify digital advertising with unstructured data solutions.”

Glassdoor Employee Rating: 4.8 out of 5 stars – based on 26 reviews

View all Simpli.fi job openings on LinkedIn


15. Symphonic Source
Product: DupeCatcher
Category: Data Quality
City: Dallas
Founded: 2010
Employees: 18

With an impressive 11 reviews on G2 Crowd, DupeCatcher is a leader within our Dallas-based products. DupeCatcher is a software product that helps businesses maintain data quality. Developed by Symphonic Source, Inc., DupeCatcher blocks and eliminates duplicate leads, contacts and accounts.

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This post first appeared on G2 Crowd, please read the originial post: here

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The State of B2B Tech in Dallas/Fort Worth in 2018

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