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How to start your VoC Programme - Webinar Introduction

This video promotes the next Futurelab Weekly Webinar. We have already kicked off a serie of 13 weekly webinars around our CCC model - the recipe for a successful VoC implementation. 

This video focuses on the CORE of your Programme - Who/When/What/How - your Data Strategy. You can register for the next webinar here or for any of the upcomming webinars in the series.

Tags: 
CX
VOC
Voice of the customer
NPS
Stefan Kolle


This post first appeared on Futurelab Marketing & Strategy Innovation, please read the originial post: here

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How to start your VoC Programme - Webinar Introduction

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