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CX Journey™ Musings: A Trojan Mouse and Your #CX Strategy

Tags: strategy
Image courtesy of Pixabay

Are you challenged in your efforts to implement organization-wide changes to improve your culture, the employee experience, and the customer experience?

Tags: 
Annette Franz (Gleneicki)
customer experience
cx journey
cx strategy
business strategy


This post first appeared on Futurelab Marketing & Strategy Innovation, please read the originial post: here

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CX Journey™ Musings: A Trojan Mouse and Your #CX Strategy

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