Now that according to Gartner more than 90% of businesses compete primarily on the basis of customer experience (CX), it’s no longer enough to make CX a corporate priority. The next competitive frontier is Employee experience (EX) and the signs indicate so strongly that EX will become the next priority for organizations that I’m calling 2018 The Year of Employee Experience.
What Is Employee Experience?
- Facebook Like
- Google Plus One
This post first appeared on Futurelab Marketing & Strategy Innovation, please read the originial post: here
