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How Responsive Surveys are Changing the Game

Planning to conduct a Survey among your customer base? Then go mobile. As for many, mobile is the internet. Responsive mobile surveys are developing fast, adapting to keep pace with the development of technology.

With people’s leisure time very often squeezed to the bare minimum, they do not have the time or the inclination to devote even 15 minutes to answer questions for little or no reward. For such situations, responsive mobile surveys fit best where companies get to their customers quickly, draw a response, and make a swift exit.

Mobile surveys do not intrude the personal space of the customers rather it comes with an impression saying that – Hey I am sitting right here in your inbox, fill me up when you feel like. It draws the required customer attention with a swift arrival and makes an even swifter exit when filled. Surveys disseminated on mobile are vital if feedback is required at relatively short notice. Relevant surveys allow businesses to act, and react, quicker than ever before.

Check out this infographic about some impactful statistics backing the importance of responsive surveys and feedback forms

Responsive survey infographic (3)

The post How Responsive Surveys are Changing the Game appeared first on Zonka Feedback.

This post first appeared on Customer Experience Management Blog | News & Updat, please read the originial post: here

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How Responsive Surveys are Changing the Game


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