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The Outside View Blog
We're a small, selected group of professional designers, marketers and business people sharing perspectives, criticism and guidance. We write about marketing, design, technology and society.
2012-03-24 14:40
There are at least 46 different marketing practices around. There really are! From this set of knowledge one could imagine there would be one that got marketing right. One practice that just… Read More
2012-02-12 17:45
Zappos and their CEO Tony Hsieh have been one of the forerunners of publicly evangelizing the importance of customer experience for business performance. There’s also very strong and w… Read More

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