2017-11-09 09:34
Last month we wrote about measuring the Holy Grail of Recruitment, also known as quality of hire (QoH). If you want to get the full picture though, quality of hire should be connect… Read More
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Your go-to place for everything HR Tech related. New blog posts every week!
2017-10-11 08:01
Almost exactly a year ago we first posted a blog about Artificial Intelligence in HR. Little did we know then that it would become one of our most read articles by a long way. The i… Read More
2017-09-26 09:04
A Realistic Job Preview (RJP) segment in your preselection process is a way to give candidates a taste of what the job is like. Before they start to work for your organization appli… Read More
2017-09-14 14:22
With the end of summer and its lazy days inevitably comes the arrival of autumn. Besides Halloween and pumpkin galore that also means the official end of Q3. A good time to reflect… Read More
2017-08-22 09:18
It’s time to hit you with some stats again. In 2016, online sales globally represented 7.4% of total retail spending. By 2018 this is expected to be 8.8%. In the UK - the coun… Read More
2017-08-03 10:28
Self-learning algorithms, people analytics, artificial intelligence… Slowly but surely, the HR industry is evolving thanks to the adoption of innovative technologies. 'Gamifi… Read More
2017-07-06 11:50
Let’s be honest here. Nobody wants to spend a lot of time and effort on something only to realize shortly afterwards it was all in vain. Especially when that something is a vi… Read More
2017-06-01 14:18
If customer service is a battlefield (and quite frankly, it often is) then your customer service reps are the front line soldiers. They’re the ones out there in the trenches… Read More
2017-05-18 14:13
We’re almost halfway through 2017. An excellent time to reflect on the goals you’ve set, back in 2016. Chances are that diminishing employee turnover is one of them. A l… Read More
2017-05-11 14:27
Treat your applicants like customers. We’ve said it countless times before. The reasons are obvious, but the proof is in the pudding. 1 million candidates flow through our sys… Read More
2017-05-09 14:17
Here’s a question for you: How’s your company culture? Now don’t answer immediately, think about it for a second first. Right, so how is your culture really ?… Read More
2017-04-20 12:43
There are a few hot topics in HR-Land this year. The Candidate Experience, Data Driven HR and Performance Management seem to dominate every blog, thread and online magazine I skim… Read More
2017-04-13 13:32
First off, let’s throw in some stats to get you up to speed. Most US call centers have a turnover rate somewhere between 30 and 45 percent. The average employee turnover rate… Read More
2017-04-07 08:01
Remember when we said it’s time to think about HR and Agile as two inseparable best friends? It was just before we had our Q&A with Tom Haak from the HR Trend Institute in… Read More
2017-03-31 10:25
It’s that time of the year again… Spring has finally sprung, we’re back on Summer Time and we’ve just had the first couple of sunny days. Barbecues are dust… Read More
2017-03-24 10:55
So this week there was the HR Tech World event in London. On their website it says that the event has grown from 400 to 6000 attendees in five years time. That’s great of cour… Read More
2017-03-16 13:59
The first few months of 2017 have flown by. March is here and spring is on its way. For many retailers, the battle for customers continues, as well as the struggle to keep their emp… Read More
2017-02-15 15:11
Recruiting is tough. Every time you hire a new employee you take a risk: are they cut out for the job, will they enjoy working at your company and how long will they stay? Things ha… Read More
2017-02-09 15:01
Some people are born to work in hospitality. Friendliness and a never ending willingness to give guests a great time are like a second nature to them. Most of us however, aren&rsquo… Read More
2017-02-01 14:24
Retailers often struggle to keep their staff. As you might know, we briefly spoke about this issue a few weeks ago (Didn’t see it? Not to worry, just go here). The question ho… Read More
2017-01-27 13:40
21st Century HR technology is a beautiful thing. We’ve talked about its benefits and applications numerous times. No matter what HR function you pick - recruitment, retention… Read More
2017-01-24 15:58
Rejecting applicants is risky business. Especially in branches such as Retail, Hospitality and Customer Service. More often than not, your applicants are your (future) customers, an… Read More
2017-01-19 15:07
Hospitality people are a special breed. They almost need to possess superhuman qualities: flexibility, utter friendliness, the willingness to serve even the most painful customer an… Read More
2017-01-17 11:02
We make a lot of important decisions in life based on data. An example: What’s the first thing you do when you feel something in your body’s aching? You turn to Google i… Read More
2017-01-11 14:08
Here are some interesting stats by Deloitte. In 2015, only 24 percent of HR organisations felt ready for Analytics and no more than 4 percent believed they were fully capable of dev… Read More
2017-01-04 14:55
Welcome back! We hope you had a relaxing break and are full of energy to take on this brand new year. And what better way to start off the next 12 months than having a look at what… Read More
2016-12-22 14:35
It’s almost that time of the year again. For the Retail industry, the period before and just after Christmas must feel a bit like a double-edged sword. It’s their busies… Read More
2016-12-20 13:59
Every industry has its lingo and so does the wonderful world of HR Analytics. Hence why today we’ve listed some of the key terms for you Read More
2016-12-01 09:38
A true story I’ll never forget: my friend’s very first performance review in her very first ‘grown up’ job. Her manager called her into the meeting room and… Read More
2016-11-29 09:31
Managing people is tough. It’s not just about figuring out how to get the best out of every single individual, it’s about getting people to work together as a team too… Read More
2016-11-24 09:29
Influencer, writer and speaker on People Analytics David Green regularly interviews HR professionals himself. On People Analytics of course. We thought it would be interesting… Read More
2016-11-22 09:20
Influencer, writer and speaker on People Analytics David Green regularly interviews HR professionals himself. On People Analytics of course. We thought it would be interesting to re… Read More
2016-11-17 14:35
‘Yeah right’, we hear you think, ‘Really’? Well, maybe not always, but most of the time yes, they are the best recruiters you could wish for. You may remembe… Read More
2016-11-15 14:12
Nobody is 100% unbiased. We’re human beings, not machines, so whether we like it or not, we assess situations based on our cultural norms and beliefs. Certainly, there are som… Read More
2016-11-10 13:01
“People Analytics is clearly here to stay. Many organisations are starting to invest in People Analytics teams and in tools that can help them to make sense out of all the ava… Read More
2016-11-08 14:34
Hacking is hip. In marketing, growth hacking shed a new light on incumbent marketing strategies and as always, HR is catching up. Hackathons are being organised to find new solution… Read More
2016-11-03 16:01
Earlier this week we spoke with Tom Haak from the HR Trend Institute about past, present and future HR Trends - in case you missed it, don’t panic, just go here. One of the th… Read More
2016-11-01 12:40
On our blog we talk a lot about HR Tech trends. The HR Trend Institute follows, detects and encourages trends in the people and organisation domain and in related areas. In today's… Read More
2016-10-26 10:42
Applications of Predictive Analytics (PA) are literally all around us. From Amazon recommending you products, via Netflix suggesting you things you might like to watch, to Google go… Read More
2016-10-21 12:54
Employee engagement is one of the biggest issues an HR department faces. After all, engaged employees perform better and have an uplifting effect on the overall morale.&n… Read More
2016-10-16 22:00
Recruitment has never been this challenging. HR professionals are swamped with software tools that are supposed to make their lives easier - whether it’s an Applicant Tracking… Read More
2016-10-11 09:59
A bold statement by Ernst & Young (E&Y) last year. The accountancy firm - and one of the biggest graduate employers in the UK - decided to no longer use degree classificatio… Read More
2016-10-05 12:42
Arnold Schwarzenegger is a man of the future - he was onto the potential of Artificial Intelligence (AI) way before everyone else. We’re talking about his 1984 embodiment of T… Read More
2016-09-29 12:26
Monasteries you ask? Yes, back in the Middle Ages this was where monks performed some serious office duties. In complete silence and whilst standing up, they kept track of the knowl… Read More
2016-09-14 10:05
What’s the first thing that comes to mind when you hear ‘HR’? And how about ‘agile’, what image does this evoke? One probably doesn’t immediately… Read More
2016-09-08 12:23
With 21st century technology, comes 21st century Selection software. We don’t need to tell you - again - how much of a hassle it is to hire new people. You know full well what… Read More
2016-09-06 12:48
It’s crucial to keep your workforce’s knowledge up to date. Especially nowadays, where many jobs are technology related, and developments go quickly, the need for good t… Read More
2016-09-01 12:43
Cloud computing is nothing new. The idea of people being able to interconnect and access data from anywhere in the world goes all the way back to the sixties. Some say the cloud con… Read More
2016-08-30 11:20
Candidates are the new customers. Treat them well, and they’ll pay you back in raving reviews. Treat them badly, and they’ll make sure to let the whole world know via ev… Read More
2016-08-24 10:31
Hiring new people is hard. Hiring great new people is even harder. In fact, it’s one of the biggest headaches for HR professionals. Unfortunately it’s also something tha… Read More
