Sources of competitiveness What are your sources of competitiveness?  Technology?  People?  Strategy?  Or something else? Any enterprise’s  competitiveness is… Read More

Culture of an organization For a very long time, managers were told to get results – no matter how. So, they gave tasks to their subordinates, reviewed their progress, and rated people… Read More

  How is the health of your company? Many companies are doing well. However, they may or may not be operating at their peak level. Does your company face any of the following situations… Read More

The Anaar team is excited to announce the release of the third-generation cloud-based  Anaar Process Review System (APRS) Platform. It is a cloud-based process management tool. Thi… Read More

The Anaar team is excited to announce the release of the third generation cloud-based  Anaar Process Review System (APRS) Platform. With this release, we are looking forward to expandin… Read More

During the past two decades, management practices world-wide have evolved. Process-based thinking is replacing age-old task-based approaches; involving and engaging employees is replacing th… Read More

What are your sources of competitiveness? Technology? People? Strategy? Or something else? Any enterprise’s intrinsic competitiveness is determined by its technology, human resource ca… Read More

The world we live in has changed dramatically over the past three decades. Whether we like it or not, globalization of markets is a reality and the marketplace is becoming increasingly compe… Read More

Before the emergence of the concepts of TQM and internal customers, enterprises had only one type of customer – external customers. They were outside the organization and paid for our… Read More

We need to, and we can, make performance evaluations an experience that both supervisors as well as employees find beneficial and therefore an event that they don’t dread. Profitabilit… Read More

The society we live in expects more from business entities than what was expected from them in the last century. Not meeting societal expectations has significant financial implications. Fac… Read More

We know that there is a distinct difference between the daily activities of conventionally managed enterprises and high performance enterprises. In the former, we see hectic activities, peop… Read More

Getting ordinary people (the vast majority of employees) to deliver extraordinary results should be one of the most important goals of any enterprise. And it can be done! Good Management &nd&hell…Read More

High performance enterprises are characterized by teamwork, and are customer focused, process-centric and employee oriented in their management style. But we all know many organizations wher… Read More

Hello, everyone. I am Asha, the first A in ANAAR. For those not familiar with ANAAR, it stands for Asha Nirdosh Arvind Anand Reddy. Arvind, Nirdosh and I are touring Jane Austen country. Alt… Read More

At Wells Fargo, the top management set aggressive sales targets for their branch managers – a certain number of new accounts to be opened per quarter. In turn, the branch managers set… Read More

At Wells Fargo, the top management set aggressive sales targets for their branch managers – a certain number of new accounts to be opened per quarter. In turn, the branch managers set… Read More

Many years ago, in 1988 to be precise, I was working in the Corporate Quality Office at Ford Motor Company. I was invited to deliver a keynote address at the 1988 CEO conference organized by… Read More

There is a nice ring to the phrase ‘Strategic Business Plan’ – all three of those words are exciting. They connote thoughtful decision-making and paint a bright picture of… Read More

Don’t we always look at things from a customer’s point of view? The sad truth is that we don’t, but we need to. We live in a world which is essentially a buyer’s mark… Read More

When you ask the CEO of an enterprise how their business unit is organized, what you are given, in most cases, is an organization chart (org chart), as shown below. It shows the structure of… Read More

Why should we revisit Deming’s ideas? Because his teachings are needed as much now as in the 1980s, when the US rediscovered its own son who had been revolutionizing management practic… Read More

If you are a member of the top management of an organization, especially a Small or Medium-sized Enterprise (SME), it is an understatement to say that you carry an enormous burden to keep it… Read More

Read the riot act? Blame somebody? Punish somebody so that everybody gets the message about your displeasure? In management, we always have good intentions. So, intentions are not under ques… Read More

One of the 6 guiding principles for prospering in the 21st century is: Manage with facts, not opinions. As we all know, that is easier said than done. Managing with facts is one of the… Read More

When I ask this question in my workshops, the vast majority of people say ‘yes’, but there are some who say ‘no’. Over 30 years ago, I was one of those who said &lsqu&hell…Read More

Competitiveness is the name of the game for survival and prosperity in the 21st century. For most businesses, gone are the days of fat profit margins that masked internal inefficiencies. As… Read More

Recently, a lot has been said about the importance of the culture of an enterprise for its survival. Louis Gerstner, retired Chairman and CEO of IBM said “I came to see, in my time at… Read More

A fundamental shift is taking place in management’s approach to getting more consistent and better results – from managing people to managing processes through people. Have your… Read More

We live in a world that is becoming increasingly competitive. Gone are the days of fat profit margins which masked our inefficiencies. Although technological improvements are necessary, they… Read More