Something very interesting happened to me and my team while co-delivering a Business Acumen / Business Leadership workshop for a client in South America this week. After months of careful, detail oriented preparation, we realized we hadn’t anticipated something that could have been very important to participants of the customized digital business simulation we were using to develop the Business Acumen and Business Leadership skills of our learners. Over dinner with our client and wonderful co-facilitators @BarbaraHauser and @MichelleHollingshead, we were reviewing the week and talking about the key learnings of our participants and ourselves. Somewhere around mid-meal I shared that I had a valuable learning because I should have anticipated the need for participants to have a new report generated by the business simulation that provided market share by customer segment in addition to market share by product line. My colleague suggested that we weren’t “prepared” which led to an awesome and robust discussion about the difference between preparation and anticipation. The center of the debate was my notion that we were actually extremely prepared to execute the training session; we just didn’t anticipate the need of our audience for that particular report.