At present we are used to communicating through messages either with friends, family or with companies that provide us with some type of service. Although there is nothing wrong with this, there are times when we need to have a direct dialogue and by voice with someone to solve some type of problem.

Food delivery apps avoid at all costs that their customers communicate with them by phone , as they want to streamline the process through chats, something that on certain occasions leads to users not having the treatment they deserve.

If you have had any problem when ordering food from PedidosYa , and the online customer service has not solved it, then it is time for you to contact them by phone.

How to talk on the phone with PedidosYa?

Despite the fact that this service does not provide a telephone number, it is possible to call the app’s support by carrying out a series of steps , which ones? The ones that we show you below:

• First you will have to open the Orders application that you have installed on your phone.
• Once you are inside it, you will have to click on the three horizontal stripes , which are located at the top left of the screen.
• A menu with several options will be displayed, enter the one that says “Online help”.
• And, finally, you must click on “Telephone service”.

If you followed all the steps correctly, PedidosYa will open the application to make calls that you have installed on your phone . In seconds, the PedidosYa telephone number will be dialed so that you can speak with an official representative (there are occasions when you must press the “Call” button to make the respective call).

It is worth adding that it is always advisable to chat with the PedidosYa Support, since the telephone service is only enabled from 9 in the morning to 5 in the afternoon . Likewise, if you are not satisfied with the service that PedidosYa provides, you should try some of these applications to order food at home.

The post How to talk on the phone with the support of PedidosYa first appeared on CuteRank.