Like other social networks and messaging applications, TikTok usually has some errors on both Android and iOS. One of the most common, and which usually afflicts millions of users at least once a week, is the inconvenience that makes it so that the comments on the videos cannot be displayed correctly.

Although the causes of this problem can be several, the most common are related to the storage used by the Tiktok app to “speed up” the operation of the platform in question. Luckily, fixing this problem is easier than it seems , don’t you believe us? Read on and find out with your own eyes.

Comments not loading on TikTok? So you can solve it

Before we proceed with the article, we want to invite you to check if TikTok is down . If the social network presents problems worldwide , all you have to do is wait for the service to be restored automatically.

If the platform is not presenting any type of problem, the Error is directly related to your Mobile. To solve it, you will have to perform each of the steps that we leave you below:

• Enter the “Settings” of your mobile device.
• Once you are in the “Settings” of your phone, you will have to access the section that says “Apps”.
• Click on the “TikTok” application.
• Enter the “Storage and cache” option.
• And, as the last step, click on the button that says “Clear cache”.

Once the procedure that we have left you above this paragraph has been carried out, you will have to check if the problem has been solved. In case TikTok continues to fail to show you comments, your WiFi connection may be experiencing problems . In this case, we advise you to carry out these methods to speed up the WiFi of your mobile.

Last but not least, if the error keeps saying “present” on your mobile, you should try TikTok Beta, a version that usually receives constant updates (including improvements and new features).

The post They do not load the comments of the videos on TikTok: how to fix it? first appeared on CuteRank.