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Get BSES Duplicate Electric Bills On WhatsApp


Get BSES Duplicate Electric Bills On WhatsApp

BSES, electric distribution company on Wednesday announced the launch of a new service which will allow its customers to get duplicate bills via WhatsApp app. It is one of the first electric distribution companies in the capital to provide such a service.

According to BSES, the customer is already able to get duplicate bills via the BSES website and its mobile app, with the addition of WhatsApp service it will further empower its digitization initiative.

Explaining the feature the company said – “To get a duplicate bill, all a consumer has to do is save the BSES WhatsApp number in their phone’s ‘contacts’ list and send a WhatsApp message by typing #Bill9-digit CA (Customer Account ) Number and send it to 9999919123, and the duplicate bill will be WhatsApp”

In the initial stage the service will be made available to customers in south and west Delhi and gradually it will be extended to customers in east and central Delhi.

According to BSES in order to provide a seamless experience to its consumers on WhatsApp, they have integrated the platform with the backend SAP and IOMS platforms.

Other services that are run by BSES on WhatsApp include registering “no supply” complaints and reporting power thefts.

Speaking to media BSES spokesperson said the latest feature will enable users to avail BSES services easily. He further added the company is also promoting digital payments and partnered with several wallet companies to facilitate attractive cash-back schemes for timely payment of bills.

At present over 90 percent of the companies collections are made via noncash means he added.

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Get BSES Duplicate Electric Bills On WhatsApp

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Get BSES Duplicate Electric Bills On WhatsApp


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