The Epson Printer Error 9923 is mainly a communication error that occurs when a user tries to scan using Epson Printer from Mac using El Capitan. To Fix Epson Printer Error 9923 effectively, one must need comprehensive support. While bugged by this error, a user might not be able to perform its scanning process smoothly. Though this problem is not a knotty one, one must need to follow the below mentioned solutions in the exact manner to avoid inconvenience.
Solutions to Troubleshoot Epson Printer Error 9923:
Solution 1: Check Scanner Power ON
The first and prior thing one must do is to check whether the scanner has proper power connectivity or not. It is important to setup and connect the device error freely. Look for the proper button, wires, USB or serial connection and other things to get rid of this error.
Solution 2: Re-plugging of Epson printer
Detach all the power cable from the outlet and disconnect Epson printer from the system after turning off the printer. After doing so, reconnect it with using USB cable and thus restart you computer. After that, turn on the printer after re-plugging all the power cables.
If the issue still occurs, jump to the next step mention in this Epson Printer Technical Support Blog to get rid of this issue permanently.
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Solution 3: Verifying Epson Printer & Mac Connection
Make sure your Epson Printer is directly connected to the wall outlet not through a surge protector.
Step 1: Remove the USB cable that is connecting your printer with your Mac.
Step 2: Track to Apple menu and select System Preferences followed by choosing “Printers and Scanners” option.
Step 3: Press “Control” key and click Epson printer icon on the left side.
Step 4: Click on “Reset Printing System”
Step 5: Go to “Epson” via “Applications”, and run the Mac Uninstaller.
Step 6: Add a printer by clicking on the + sign. Choose your printer from the list.
Step 7: Add the printer after “resetting the printing system”
Step 8: Restart your Mac system to complete the process.
Connect with Epson Printer tech support experts for more help, if the issue still persists.
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