JSW Steel has implemented Total Quality Management (TQM) at its Vijayanagar Works steel-making unit as part of its journey towards quality excellence. TQM implementation has enabled the company, over the past five years, to drive operational efficiencies and strengthen its customer service orientation.
In October 2018, the company’s Vijayanagar Works unit in the state of Karnataka was awarded the highest global quality honour, The Deming Prize, for its TQM practices. The company now intends to implement TQM across all its steel manufacturing units. TQM implementation at its Salem Works in the state of Tamil Nadu is on track and its implementation at Dolvi Works in Maharastra is expected to be completed by 2020.
JSW Steel is one of the largest steel manufacturing companies in India having units in Karnataka and Maharashtra producing crude steel, long steel and flat steel products.