Quality depends on data because
effective decision making depends on data. As a result, successful business and
process outcomes will depend on building a culture of quality around data. This
includes creating and following management processes to make data accessible,
available, and accurate.
One strategy for improving process
quality through data is to identify master
data and decide which system of
record will hold each type of master data. This is similar to knowing who
the experts are in your company, knowing how to find them when you need them,
and getting assurance that they will provide you with accurate, up-to-date
information. For example, your Environment, Health, Safety & Quality (EHSQ)
system may be your system of record for emissions, incidents, exposure data,
and quality events, providing a single source of truth for these processes.
Master data is some of the most
important data your organization has – … Read more...
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