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IVR Interfaces: A Pharmacist’s Hottest New Team Member

How do you feel when you call a customer helpline and are greeted by a cheery but unhelpful voice telling you the offices are closed and to call again tomorrow? It’s especially frustrating if “tomorrow”...



This post first appeared on What Are The Duties Of The Providers Towards Patients?, please read the originial post: here

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IVR Interfaces: A Pharmacist’s Hottest New Team Member

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