In the last 25 years, answering services, especially medical answering services, have become more norm than novelty. We often get asked for advice from people trying to emulate our model, an… Read More
While the economics of hiring an answering service appears to be driving a rapid growth in the industry, medical answering services are in the spotlight for yet another reason—their ro… Read More
Hiring, training, and maintaining staff that can consistently manage incoming calls 24/7, 365 days a year, even at peak call volume is extremely inefficient and yet exactly what is expected… Read More
Read the Top 5 Matchmaking Tips from Our Customers! Once you’ve made up your mind to outsource some or all of your calls to an answering service provider, how do you decide which one i… Read More
Medical practices across the United States today are under constant pressure to deliver quality service in every single user interaction. And with almost 80 percent of the communication happ… Read More
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