It’s just common sense that doctors who have Empathy make better doctors. However, until now, the benefit to patients has not been quantified, which makes it difficult for doctors and quality controllers to put a value on being nice. For our research paper, which is published in the latest issue of the Journal of the Royal Society of Medicine, we looked at 28 clinical trials involving more than 6000 patients and focused on the effects of empathy or positive communication in healthcare consultations. These trials included data from consultations on a wide range of clinical conditions including pain, asthma, irritable

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