2022-12-05 19:00
By: Brian Tolkkinen, Chief Security Officer, MatrixCare
The legal system has been described as a mirror for society in that it reflects its values. Where there are rapid advances in society… Read More
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MatrixCare offers EHR solutions for the LTPAC industry. Our technology helps skilled nursing facilities, senior living providers, life plan communities and home health organizations to prosper, while improving quality of life for residents.
2022-11-21 14:58
By: Kathy Kunze, Clinical Content Manager, MatrixCare
As part of the Improving Medicare Post-Acute Care Transformation Act of 2014 (IMPACT Act), requiring the collection and reporting of sta… Read More
2022-11-16 14:25
By: Rob Stoltz, Senior Director, Business Development, MatrixCare
While the length of stay in hospice is often short, getting into hospice care sooner for a longer stay can provide tremendou… Read More
2022-11-15 14:09
This article was first featured in McKnight’s Long-Term Care News here.
As a skilled nursing provider, billing and reimbursement are important considerations to ensure quality patient… Read More
2022-11-14 14:00
By: Kathleen Courson, RN, BSN, Clinical Product Manager, MatrixCare
For those who are unfamiliar, speech recognition is a type of technology that enables an electronic device to recognize, a… Read More
2022-11-09 15:00
by Kelly Danielson, clinical product manager
It’s no secret things are tough in post-acute care right now. Ongoing staffing shortages mean many facilities are trying to hire or must re… Read More
2022-11-09 14:00
By: Carey Schmidt, RN, BSHM, Senior Clinical Product Specialist, MatrixCare
With a staffing shortage that continues to rise across post-acute care and constantly evolving regulations, includ… Read More
2022-11-07 14:39
By: Brandy Shifteh, RN, BHSA, MBA, Regulations Compliance Manager, MatrixCare
The Home Health Value-Based Purchasing (HHVBP) Model has been considered a success, resulting on average a 4.6%… Read More
2022-11-02 13:05
By: Chris Pugliese, Director of Product Interoperability, ResMed SaaS
The fundamental structures supporting healthcare data exchange have been targeted to, advanced and refined by acute and… Read More
2022-10-31 13:01
By: Julie Wolff, Senior Product Manager for Private Duty, MatrixCare
With today’s staffing shortages, employees are a private duty agency’s most valuable resource. Smart provider… Read More
2022-10-27 13:46
Written by: Amy Wootton, director of nutrition management, MatrixCare
Effective nutrition management is essential for keeping residents healthy, and for keeping facilities running on track… Read More
2022-10-27 13:00
Welcome to the second blog post in our series outlining the UX philosophy at MatrixCare. Last time, we explored the design-centered approach, which centers on empathy and ideation. Today, I… Read More
2022-10-26 13:07
By: Brandy Shifteh, RN, BHSA, MBA, Regulations Compliance Manager, MatrixCare
The original Home Health Value-Based Purchasing (HHVBP) Model was finalized in the calendar year (CY) 2016 HH fi… Read More
2022-10-24 13:00
By: Kathleen Courson, RN, BSN, Clinical Product Manager, MatrixCare
The original Home Health Value-Based Purchasing (HHVBP) model was finalized in the CY 2016 HH Final Rule and implemented f… Read More
2022-10-20 14:00
At MatrixCare, we understand how important ongoing product development, optimization and modernization are to the people and organizations that use our services every day. With that in mind… Read More
2022-10-17 13:00
By: Kathleen Courson, RN, BSN, Clinical Product Manager, MatrixCare
Interdisciplinary groups (IDGs), also known as interdisciplinary teams (IDTs), are groups of healthcare professionals with… Read More
2022-10-13 14:00
By Jenny Lee, Regulatory Compliance Manager, MatrixCare
The first thing you need to do is circle October 24 on your calendar. That’s the day updated survey standards go into effect tha… Read More
2022-10-12 13:17
By: Kathleen Courson, RN, BSN, Clinical Product Manager, MatrixCare
In home health and hospice, care planning is not only regulatory, but it’s also the main driver toward delivering th… Read More
2022-10-10 13:08
By: Jessica Rockne, director of product strategy, home & hospice, MatrixCare
A billing or claim rejection occurs when a clearinghouse or payor stops the claim from entering their process… Read More
2022-10-06 14:00
As the nation’s skilled nursing organizations continue to face enormous regulatory, staffing, and financial challenges, it’s more important than ever for them to take steps to op… Read More
2022-10-05 13:08
By: Margaret Morris, MA, CCC-SLP, Senior Product Specialist, MatrixCare
While EHR technology has evolved to give patients and caregivers more of a consumer experience, it’s also time t… Read More
2022-10-03 13:08
By: Amy Anderson, Senior Product Manager, MatrixCare
One of the most significant benefits of technology in post-acute care is the ability to analyze data around every facet of your business… Read More
2022-09-29 14:00
There are many positive factors working in the favor of skilled nursing providers who choose to integrate home health services, as we’ve seen in part 1 and part 2 of this series. Yet i… Read More
2022-09-27 22:00
We recently hosted Inspire, our user conference where we brought together customers across home health, hospice, private duty, skilled nursing, life plan community, and senior living to disc… Read More
2022-09-27 20:35
By: Rachael Feeback, Revenue Cycle Product Manager, MatrixCare
Beginning on January 1, 2021, through December 2024, CMS is testing the inclusion of the Part A Hospice Benefit within the Medi… Read More
2022-09-26 22:54
By: Bradley Lawton, director of product strategy and portfolio management
For home health and hospice providers, a large part of marketing involves nurturing relationships with referral sour… Read More
2022-09-26 22:54
By: Bradley Lawton
For home health and hospice providers, a large part of marketing involves nurturing relationships with referral sources. These partnerships need to be reported on and unde… Read More
2022-09-22 14:00
For the past decade, patient care has increasingly shifted to an at-home focus across the healthcare industry, a process that’s only been accelerated by the Covid-19 pandemic. And skil… Read More
2022-09-20 16:07
By Rob Stoltz, Senior Director, Business Development, MatrixCare
Being an attractive healthcare partner means more than just taking care of patients. Referral sources today expect providers… Read More
2022-09-19 14:00
by Brandy Shifteh, RN, BHSA, MBA, Regulatory Compliance Manager, MatrixCare
The Outcomes and Assessment Information Set (OASIS) was initially developed as a core group of data elements to un… Read More
2022-09-16 13:00
Managing food allergies and fluid restrictions is essential for any nutrition care program—but it can be particularly challenging in senior living communities, where an estimated 25% o… Read More
2022-09-14 14:00
By Olieda Swanson, Senior Director of Professional Services, MatrixCare
Software providers are experts at more than just technology. After working with so many organizations, they know how t… Read More
2022-09-13 14:00
“Where’s our business going to be in the next five years?”
For skilled nursing organizations, this isn’t just a question of strategy, but often one of survival. And t… Read More
2022-09-12 13:00
by Nick Knowlton, Vice President of Business Development, ResMed – SaaS
In the home health and hospice industry, it’s common for referring providers to be frustrated by the chall… Read More
2022-09-09 14:00
At MatrixCare, we’re dedicated to innovation, and to providing our clients with an ever-improving experience. And to better accomplish both of those goals, we continuously gather feedb… Read More
2022-09-07 13:00
Electronic Visit Verification (EVV) requirements will be effective for all states in 2023, but staying EVV compliant in California can be particularly complicated for home care providers. Ma… Read More
2022-08-31 14:00
A certified EHR is important for palliative care because as organizations grow, they must participate in the Medicare Quality Payment Program (QPP). And to meet the requirements of doing so… Read More
2022-08-29 14:51
It’s known that preventable errors in medication management impact more than 7 million patients, costing almost $21 billion annually across all care settings. Home health and hospice… Read More
2022-08-25 14:53
If you’ve hesitated about migrating to a cloud-based software solution, now is the time. Here are seven ways migrating to the cloud can help your organization. See how your facility co… Read More
2022-08-24 12:00
We’ve all heard the phrase patient engagement. It’s abuzz in the home care industry, with organizations transforming entire strategies to better engage patients and their familie… Read More
2022-08-22 15:26
While a digital transformation in post-acute care was well underway before the onset of COVID-19, the evolution of technology was accelerated during the pandemic to help ensure the safety of… Read More
2022-08-18 13:00
On July 15, the Biden administration extended the Covid-19 Public Health Emergency (PHE) for another three months. US Department of Health and Human Services (HHS) Secretary Xavier Becerra o… Read More
2022-08-17 14:45
Electronic visit verification (EVV) is a way to digitally verify care is delivered in the home. EVV technology is used to ensure Medicaid beneficiaries receive the services they are entitled… Read More
2022-08-16 14:41
When wounds are poorly monitored in post-acute care, there can be significant impacts made to patient outcomes as well as the quality of the organization. Documentation can be incomplete or… Read More
2022-08-10 19:07
In March 2022, MatrixCare convened a panel of experts to discuss the past, present, and future of EHRs in hospice and home health. In this final installment of our three-part blog series, we… Read More
2022-08-04 15:21
Patients in post-acute care often have the most complex health histories. And while their health problems may be episodic in nature, the future of healthcare is about treating patients more… Read More
2022-08-03 16:56
In March 2022, MatrixCare assembled a group of experts for a discussion on the topic of EHRs for home health and hospice and how smart technology will benefit us all. Part 2 of the blog seri… Read More
2022-08-02 15:48
4 Reasons why SNFs & long-term care providers are embracing connected care
Connected care, or the delivery of personalized patient care via technology, is quickly becoming the standard i… Read More
2022-08-01 15:51
As many hospice organizations know, there are often several days or weeks between when a Medicare Part A beneficiary with Part D coverage elects hospice care and when the beneficiary’s… Read More
2022-07-27 21:30
MatrixCare recently assembled a group of experts for a discussion on smart EHRs. In this three-part blog series, we recap what makes an EHR smart, how the technology has evolved over the yea… Read More
2022-07-12 20:01
Patient and caregiver engagement is a high priority in healthcare today and considered a key indicator of quality care. It’s become a strategy to drive better outcomes while reducing t… Read More
2022-06-20 16:09
What is MatrixCare EHR Training Assurance Plus (TAP)?
Training Assurance Plus, or TAP, is an add-on service that helps clients make the best use of all that MatrixCare has to offer. It&rsquo&hell…Read More
2022-06-17 15:12
The combination of the pandemic and a seismic shift in staffing availability have upended the out-of-hospital care industry. And with these changes comes stress—for clinicians, adminis… Read More
2022-06-07 15:22
Healthcare employee retention is at an all-time low. “The Great Resignation,” as experts are calling it, has hit the industry harder than most others. The result? A loss of 20% o… Read More
2022-06-06 15:20
A recent survey asked caregivers what one thing they would like to change to improve patient transitions from an acute care facility to home health or hospice. The number one answer was comm… Read More
2022-06-02 15:57
Mealtime is often the most welcomed part of the day in any senior care community, making it essential to provide a dining experience that’s focused on resident needs and preferences. B… Read More
2022-05-24 19:53
The American Jobs Plan (AJP) portion of the Build Back Better Act (BBB) includes the provision for “$400 billion in strengthening home-and-community-based services for older people.&rd&hell…Read More
2022-05-20 15:58
Found as standalone or located within nursing facilities, Senior Living Centers, Retirement Communities, places of faith, hospitals, or even schools—adult day care dates back to the 19… Read More
2022-04-13 13:40
Amy Wootton, director of nutrition, MatrixCare, and Amber Pintar, corporate dietitian at Healthcare Services Group
It’s no secret that nutrition safety and quality are vital to any sen… Read More
2022-04-11 17:01
In post-acute, it’s not uncommon to see chronically ill patients who need help navigating their care history. Because they often alternate between home and hospital, it’s imperat… Read More
2022-03-25 15:49
Written by Todd Friedman, Chief Information Security Officer, ResMed, and Brian Tolkkinen, Director of Information Security, MatrixCare
It may surprise you to know that the healthcare indust… Read More
2022-03-11 15:18
As home health organizations strive to deliver the best possible care in the face of financial constraints, staffing burdens, and documentation challenges, it’s critical to choose qual… Read More
2022-02-04 14:49
Dining operations are an essential linchpin of senior housing organizations. Every resident participates in dining, whether in independent living, assisted living, or skilled nursing setting… Read More
2022-02-03 19:14
We know it’s challenging to find the right home health or hospice EHR provider, and that many companies choose to switch platforms after a number of years. With that in mind, here are… Read More
2022-01-31 19:49
If you’re in the home health business, you may already be very well acquainted with FHIR and HL7, especially in the past year as new standardization rules from CMS have taken effect. F… Read More
2022-01-27 20:01
The Covid-19 pandemic shattered the barriers preventing long-term care providers from achieving EHR success. It also accelerated healthcare IT adoption as more providers invest in electronic… Read More
2021-12-17 19:58
Recently, MatrixCare conducted a survey to find out how senior care facilities currently use data and analytics, and how they see their use changing in the future. We surveyed more than 700… Read More
2021-12-01 16:44
One tardy claims document means a delay in payment—and a series of late documents could mean a financial crisis, or worse. But for hospice and home care providers who constantly need t… Read More
2021-11-29 15:57
Improving administrative efficiencies with automation and AI, Part 2
Welcome to Part 2 in our series on how home and hospice care providers can use automation and AI to improve operational e… Read More
2021-11-24 17:51
Improving administrative efficiencies with automation and AI, Part 1
For decades, technology has been used to help better manage the day-to-day operations of hospice and home health provider… Read More
2021-11-22 17:03
Falls are a major threat to the health of older adults, and the very fact of aging increases the risk. As we age, we may develop arthritis, become frail, experience cognitive decline, or los… Read More
2021-11-17 18:23
In senior living, using technology to gain a complete view of a resident’s health records can facilitate better care transitions by helping caregivers make more informed decisions. By… Read More
2021-11-16 19:27
At MatrixCare, we’re always working to provide better tools for care delivery for our valued clients and customers. One of the most important of those tools is predictive analytics, wh… Read More
2021-11-04 19:16
As COVID-19 continues to put pressure on hospice, home health, and private duty, a new standard is arising that will optimize the way care transitions are processed and resolved. The 360X in… Read More
2021-11-03 18:51
Patient-centered care in the home health space has long been a challenge to provide, particularly for those with chronic conditions. But now, thanks to new breakthroughs in EHR technology an… Read More
2021-11-02 17:22
For years, connected health platforms struggled to gain a foothold in the long-term care industry.
That’s no longer the case: COVID-19 shattered the barriers standing in the way. Now… Read More
2021-10-29 19:29
Already faced with challenges like workforce shortages and heightened competition, the pandemic has only intensified the biggest issues facing home health and hospice providers and the priva… Read More
2021-10-20 16:01
This year’s CMS CY 2022 Proposed Rule from the Centers for Medicare & Medicaid Services (CMS) includes a significant number of provisions, including (but not limited to) home healt… Read More
2021-10-18 14:29
Just what did the doctor order?
Automated medication management reconciliation are mighty fancy words, and they might sound impressive. But manual medication management—say, by keeping… Read More
2021-10-05 14:27
Included with its CMS Proposed Rule 2022 updates, the Centers for Medicare & Medicaid Services (CMS) has a significant number of proposed provisions, including (but not limited to) home… Read More
2021-09-24 18:24
Technology has evolved at a rapid pace over the past decades, with mobile devices now common among people of all ages. Yet even with all the benefits mobile technology can offer, adoption st… Read More
2021-09-24 13:52
Despite the ongoing COVID-19 public health emergency (PHE), the Medicare & Medicaid Services (CMS) guidelines for home health may soon be changing. The expansive CMS CY 2022 Proposed Rul… Read More
2021-09-13 18:27
Customer success may seem like a new concept, but it’s been foundational for MatrixCare from the beginning. Our software solutions are customized to meet the needs of each client, whic… Read More
2021-09-10 13:53
No longer a static means to collect and observe critical patient information, today’s systems of electronic health records (EHR) have evolved into integrated models of personalized car… Read More
2021-09-10 13:37
Finding the right tools for patient engagement is a crucial part of success in virtually every care setting. Yet it’s more difficult to achieve in some places than in others—part… Read More
2021-09-01 17:18
For out-of-hospital care providers—especially home health, hospice, and private duty agencies—accurate and timely billing and claims filing is essential. For leaders looking to i… Read More
2021-08-31 16:05
The senior housing industry has changed dramatically in the past 18 months, with much of the change driven by COVID-19.
During this time, providers have learned to be fluid, responding to va… Read More
2021-08-26 17:33
It’s always about the food.
Ask someone how their Caribbean cruise went, and they’ll tell you the buffet was fantastic. Inquire about their daughter’s wedding, and they&rsq&hell…Read More
2021-08-25 14:23
New federal legislation introduced into the Senate could dramatically increase the eligibility of home care providers to receive compensation from Medicare. Called the Choose Home Care Act o… Read More
2021-08-24 14:49
Here’s why private duty agencies need to rethink referral management and start tracking every lead and inquiry if they want to stay competitive.
Referral management — or actively… Read More
2021-08-18 16:29
Here’s how hospice and/or home health billing solutions can help drive efficiency and operational improvements for your organization.
3 ways hospice and home health billing solutions c… Read More
2021-08-16 15:09
You’ve got a plan for just about everything, and that plan extends to just about everyone. In a post-acute care setting, you know what people are going to eat in the morning, what they… Read More
2021-08-09 20:53
Implementing a new software platform can be a daunting task for even the most prepared companies and those that have previously implemented new solutions. As teams use multiple platforms and… Read More
2021-08-03 16:50
How we built a system based on color, contrast, and symbols to help promote workplace accessibility and usability for our workers — and our clients
Whether you’re hiring clinicia… Read More
2021-08-03 16:50
How we built a system based on color, contrast, and symbols to help promote workplace accessibility and useability for our workers — and our clients
Whether you’re hiring clinici… Read More
2021-07-27 18:04
Attracting and retaining the right senior living talent has long been a challenge for providers. And today, new factors that evolved during the COVID-19 pandemic have led to an even more com… Read More
2021-07-22 15:14
In the first part of this blog series, we discussed trends and strategies for home-based care. From labor challenges to value-based reimbursement, the home health industry is evolving, and t… Read More
2021-07-16 14:14
Patient care transitions have historically been a challenge in every care setting. Due to lack of information and the difficulty of sending information between providers, post-acute care set… Read More
2021-07-14 15:05
Home health and hospice agencies are likely familiar with the Medicare cost report, which contains utilization data costs and charges by cost centers, allowing CMS to determine potential rat… Read More
2021-07-13 15:53
The latest update to healthcare IT regulations covers two large rule-making processes completed and finalized in March 2020, by both CMS and the Office of the National Coordinator for Health… Read More
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