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PMP Certification: Project Quality Management Inputs, Tools and Techniques, and Outputs (based on PMBOK® Guide, 6th Edition)

Here your free guide to PROJECT QUALITY Management inputs, tools and techniques, and outputs. Pass your PMP Certification Exam. FAST, EASY!

Project Quality Management — PMBOK® Guide, 6th Edition Update

Project Quality Management Whats, Whens, and Whys

Project Quality Management Inputs, Tools and Techniques, and Outputs

Project Quality Management Terms

Project Quality Management Tips

Click here for a detailed analysis of each project management process group and knowledge area.

pmp 2018 project quality management inputs tools techniques outputs pmbok guide 6th edition tipsographic main

Project Quality Management Inputs, Tools and Techniques, and Outputs

by Project Management Process Group

1. Plan Quality Management


Inputs Tools and techniques Outputs
  1. Project charter
  2. Project management plan
    • Requirements management plan
    • Risk management plan
    • Stakeholder engagement plan
    • Scope baseline
  3. Project documents
    • Assumption log
    • Requirements documentation
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register
  4. Enterprise environmental factors
  5. Organizational process assets
  1. Expert judgment
  2. Data gathering
    • Benchmarking
    • Brainstorming
    • Interviews
  3. Data analysis
    • Cost-benefit analysis
    • Cost of quality
  4. Decision making
    • Multicriteria decision analysis
  5. Data representation
    • Flowcharts
    • Logical data model
    • Matrix diagrams
    • Mind mapping
  6. Test and inspection planning
  7. Meetings
  1. Quality management plan
  2. Quality metrics
  3. Project management plan updates
    • Risk management plan
    • Scope baseline
  4. Project documents updates
    • Lessons learned register
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.1, p. 277.

2. Manage Quality


Inputs Tools and techniques Outputs
  1. Project management plan
    • Quality management plan
  2. Project documents
    • Lessons learned register
    • Quality control measurements
    • Quality metrics
    • Risk report
  3. Organizational process assets
  1. Data gathering
    • Checklists
  2. Data analysis
    • Alternatives analysis
    • Document analysis
    • Process analysis
    • Root cause analysis
  3. Decision making
    • Multicriteria decision analysis
  4. Data representation
    • Affinity diagrams
    • Cause-and-effect diagrams
    • Flowcharts
    • Histograms
    • Matrix diagrams
    • Scatter diagrams
  5. Audits
  6. Design for X
  7. Problem solving
  8. Quality improvement methods
  1. Quality reports
  2. Test and evaluation documents
  3. Change requests
  4. Project management plan updates
    • Quality management plan
    • Scope baseline
    • Schedule baseline
    • Cost baseline
  5. Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.2, p. 288.

3. Control Quality


Inputs Tools and techniques Outputs
  1. Project management plan
    • Quality management plan
  2. Project documents
    • Lessons learned register
    • Quality metrics
    • Test and evaluation documents
  3. Approved change requests
  4. Deliverables
  5. Work performance data
  6. Enterprise environmental factors
  7. Organizational process assets
  1. Data gathering
    • Checklists
    • Check sheets
    • Statistical sampling
    • Questionnaires and surveys
  2. Data analysis
    • Performance reviews
    • Root cause analysis
  3. Inspection
  4. Testing/product evaluations
  5. Data representation
    • Cause-and-effect diagrams
    • Control charts
    • Histogram
    • Scatter diagrams
  6. Meetings
  1. Quality control measurements
  2. Verified deliverables
  3. Work performance information
  4. Change requests
  5. Project management plan updates
    • Quality management plan
  6. Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register
    • Test and evaluation documents

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.3, p. 298.

Click here for a detailed analysis of each project management process group and knowledge area.

SOURCES: Project Management Institute (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). 6th ed. Newtown Square: Project Management Institute. Project Management Institute (2016)

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