PMP Certification: Project Quality Management Inputs, Tools and Techniques, and Outputs (based on PMBOK® Guide, 6th Edition)

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January 6th 2018

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Project Quality Management — PMBOK® Guide, 6th Edition Update

Project Quality Management Whats, Whens, and Whys

Project Quality Management Inputs, Tools and Techniques, and Outputs

Project Quality Management Terms

Project Quality Management Tips

Click here for a detailed analysis of each project management process group and knowledge area.

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Project Quality Management Inputs, Tools and Techniques, and Outputs

by Project Management Process Group

1. Plan Quality Management

Inputs	Tools and techniques	Outputs
Project charter Project management plan Requirements management plan Risk management plan Stakeholder engagement plan Scope baseline Project documents Assumption log Requirements documentation Requirements traceability matrix Risk register Stakeholder register Enterprise environmental factors Organizational process assets	Expert judgment Data gathering Benchmarking Brainstorming Interviews Data analysis Cost-benefit analysis Cost of quality Decision making Multicriteria decision analysis Data representation Flowcharts Logical data model Matrix diagrams Mind mapping Test and inspection planning Meetings	Quality management plan Quality metrics Project management plan updates Risk management plan Scope baseline Project documents updates Lessons learned register Requirements traceability matrix Risk register Stakeholder register

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.1, p. 277.

2. Manage Quality

Inputs	Tools and techniques	Outputs
Project management plan Quality management plan Project documents Lessons learned register Quality control measurements Quality metrics Risk report Organizational process assets	Data gathering Checklists Data analysis Alternatives analysis Document analysis Process analysis Root cause analysis Decision making Multicriteria decision analysis Data representation Affinity diagrams Cause-and-effect diagrams Flowcharts Histograms Matrix diagrams Scatter diagrams Audits Design for X Problem solving Quality improvement methods	Quality reports Test and evaluation documents Change requests Project management plan updates Quality management plan Scope baseline Schedule baseline Cost baseline Project documents updates Issue log Lessons learned register Risk register

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.2, p. 288.

3. Control Quality

Inputs	Tools and techniques	Outputs
Project management plan Quality management plan Project documents Lessons learned register Quality metrics Test and evaluation documents Approved change requests Deliverables Work performance data Enterprise environmental factors Organizational process assets	Data gathering Checklists Check sheets Statistical sampling Questionnaires and surveys Data analysis Performance reviews Root cause analysis Inspection Testing/product evaluations Data representation Cause-and-effect diagrams Control charts Histogram Scatter diagrams Meetings	Quality control measurements Verified deliverables Work performance information Change requests Project management plan updates Quality management plan Project documents updates Issue log Lessons learned register Risk register Test and evaluation documents

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.3, p. 298.

Click here for a detailed analysis of each project management process group and knowledge area.

SOURCES: Project Management Institute (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). 6th ed. Newtown Square: Project Management Institute. Project Management Institute (2016)

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