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How to Configure Store Email Addresses in Magento 2

Do you have custom Email addresses for different types of store communications? Setting the correct sender email address is important to manage and track communication with your customers. For example, a newsletter email sent from your sales email account doesn’t make any sense. Similarly, an order confirmation email from your customer support email account doesn’t feel right either.

Not only is it improper, you can’t track back a conversation with your customers by not having a systematic approach to email communication. You can add your personalized email addresses to your Magento 2 ecommerce store. In this tutorial, you’ll learn how to configure Store Email Addresses in Magento 2.

Overview:

  • Configure Store Email Addresses
  • Configure Sales Emails
  • Configure Newsletter Email
  • Configure Admin Email

Configure Store Email Addresses

Step 1: Go to Stores => Configurations (under Settings)

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Step 2: Click on the Store Email Addresses tab in the left sidebar.

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You’ll see 5 email address sections in Store Email Addresses configuration page:

  • General Contact
  • Sales Representative
  • Customer Support
  • Custom Email 1
  • Custom Email 2

Subsections to each email address section are:

  • Sender Name: Name of the sender as displayed to the email recipient.
  • Sender Email: Email address of the sender as displayed to the email recipient.

You can either add a new email address to the custom emails (Step 3) or edit an already existing configuration (Step 4).

Step 3: Expand Custom Email 1 section to add a custom email configuration.

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Uncheck the Use System Value box to add your custom email configuration.

Fill in the Sender Name and Sender Email and Click on Save Config button to add the custom email.

Step 4: Expand the default configuration you want to edit.

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Uncheck the Use System Value box to make changes to the default email configuration.

Fill in the Sender Name and Sender Email and click on Save Config button to make the changes.

Step 5: You’ll see a pop-up message prompting you to refresh invalidated cache types.

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Follow these steps to flush cache and refresh invalidated cache types.

Configure Sales Emails

Step 1: To set up sales emails, go to Stores => Configurations (under Settings).

Expand Sales tab from the left sidebar and click on Sales Emails.

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Step 2: You can uncheck the Use System Value box to edit the following settings:

  • New Order Confirmation Email Sender: Select a custom email address configuration you added from the drop down list.
  • New Order Confirmation Template: Select a custom order confirmation email template from the drop down list.
  • New Order Confirmation Template for Guest: Select a custom order confirmation email template for Guests from the drop down list.

Follow this tutorial to learn how to add custom email templates.

Step 3: Click Save Config button to save custom sales emails configuration.

You’ll be prompted to flush cache to refresh invalidated cache types.

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Once you’ve flushed cache, your custom configurations will become active on your store.

Configure Newsletter Email

Step 1: To set up newsletter emails, go to Stores => Configurations (under Settings).

Expand Customers tab from the left sidebar and click on Newsletter.

Edit-Newsletter-Email-Configuration-1024x508

Step 2: You can uncheck the Use System Value box to edit the following settings:

  • For newsletter subscription confirmation:
    • Confirmation Email Sender
    • Confirmation Email Template
  • For newsletter subscription success message:
    • Success Email Sender
    • Success Email Template
  • For newsletter unsubscription confirmation:
    • Unsubscription Email Sender
    • Unsubscription Email Template

Follow our tutorial series on newsletters to learn more about how to manage newsletter templates.

Step 3: Click Save Config button to save newsletter emails configuration.

You’ll be prompted to flush cache to refresh invalidated cache types.

Cache-Management-Popup-1024x265

Once you’ve flushed cache, your custom configurations will become active on your store.

Configure Admin Email

Step 1: To set up newsletter emails, go to Stores => Configurations (under Settings).

Expand Advanced tab from the left sidebar and click on Admin.

Edit-Admin-Email-Configuration-1024x508

Step 2: You can uncheck the Use System Value box to edit the following settings:

  • Forgot Password Email Template: Select a custom email template from the drop down list. This email will be sent when a user uses Forgot Password function.
  • Forgot and Reset Email Sender: Select a custom email address from the drop down list. This is the email address from which the user will receive communication regarding password reset.
  • User Notification Template: Select a custom notification email template from the drop down list.

Step 3: Click Save Config button to save custom sales emails configuration.

You’ll be prompted to flush cache to refresh invalidated cache types.

Cache-Management-Popup-1024x265

Once you’ve flushed cache, your custom configurations will become active on your store.

This concludes our tutorial on configuring store email addresses in Magento 2.

The post How to Configure Store Email Addresses in Magento 2 appeared first on HumCommerce.



This post first appeared on Magento 2 Ecommerce, please read the originial post: here

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How to Configure Store Email Addresses in Magento 2

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