datagames Gamification Platform – Why There are No Setup Costs (Ironman functions best when all its body parts are integrated seamlessly)
Technology has influenced every aspect of human life, right from the way people connect to the way they shop. Not just human lifestyle, technological developments have significantly changed the way businesses are done. It has brought automation, efficiency, pace and reliability in business process. Until few decades back, applications like CRM, SCM, ERP and others were unheard of. But today, these have become products to manage critical areas of your business and contribute to the growth of the company. Customer Relationship Management (CRM) applications manage the interaction of a company with its current and future customers. Though CRM is important for all industries, it is highly essential for service-based industries like call centres. With the cut-throat competition in the service industry, every business is striving to protect its existing customer base while trying to gain new customers. To meet their business objectives, businesses are not leaving any efforts in keeping their customers satisfied, and building a better customer relationship.
We consider clients technology landscape as different body parts of Ironman and we believe Ironman performs better when he has all his parts working together seamlessly.
CRM applications have proved to be beneficial for service industries, and businesses are spending significant amount of money in adopting these Crm Applications. Also, there are costs involved in implementing these applications and customizing them to meet the requirements of a particular business. But, problem arises when an organization is using multiple CRM applications to manage different aspects of a business. Integration of these CRM applications is challenging and organizations face several problems in the process. Statistics reveal that organizations spend an average of $5 billion a year in acquiring different CRM applications for their business and integrating them with other CRM applications. This cost is not easily sustainable for all organisations, especially small and medium size businesses.
While designing datagames applications, the objective was to ensure that there are no extra costs involved in integrating these applications with existing CRM ecosystem of an organization. When a business adopts datagames enterprise gamification platform, it should be able to easily utilize this platform to improve employee engagement, motivation and performance. So, when a business plans to integrate enterprise gaming into their business with DataGames, it does not need to worry whether it will work smoothly with the other applications or not. So, DataGames applications were developed as plug and play solutions, a unique feature for gamification platform. DataGames applications come with pre-build connectors that readily connect to an existing CRM application of the business. There are already connectors for 95 applications and more connectors are being developed. datagames applications have connectors for–
CRM solutions like SalesForce, SAP, Oracle on Demand and others
Collaboration tools like Jive, Yammer, SharePoint Online, Hootsite and others
Learning tools like Oracle iLearning
These connectors readily connect to existing CRM applications, no matter whether they are on cloud or on premises.
datagames gamification platform is designed to ensure that it helps businesses in achieving their goals behind adopting these applications. Keeping employees motivated and engaged is a challenge for organizations, and datagames is committed to enable businesses overcome these challenges without any added setup costs.
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