The thing with a lot of games is that they deal in randomness, meaning that whenever you open up treasure chests, Loot Boxes, or getting drops from mobs, it is completely random which can be understandably frustrating, but also fair. So far gamers have come to accept that of Overwatch’s Loot Boxes, or at least until recently.
As you might have heard, Blizzard has launched a new Anniversary Event to celebrate the game turning a year old, and have introduced new Legendary skins that can only be obtained in a limited time, and the RNG nature of the Loot Boxes aren’t sitting with players who are finding it impossible to collect them all, and have since voiced their complaints.
Overwatch’s director Jeff Kaplan has since responded to the complaints by stating that this is something they’re aware of and are looking into, but it seems that there are no immediate plans to do anything about it yet.
“I just wanted to acknowledge that we’ve been following the threads about the loot box rewards as they pertain to the anniversary events, other events and loot boxes in general. The feedback and suggestions have been helpful to us. We had a really great discussion yesterday about the feedback we’ve been hearing this week. While I don’t have any immediate action items to report, I thought it was important for you to know that we are listening.”