I grew up in the northeast/midwest, but I have spent most of my adult life living in the south. Northeasterners often have the unfortunate reputation for being rude/abrupt/curt, etc., but this is not how I am experiencing the gracious people of New York City and New Jersey during my stay here. I am an observer and contemplator of life and what I have keenly noticed is a different kind of service style than we are used to in the friendly, hospitable south. Up here, it is clear that the servers and the clerks and the people who work in hospitality are not here to “make friends.” They are not about chit-chatting and God forbid, you appear to make anything close to a “demand.” That won’t fly. What I have noticed is that, in general, the Northern service workers are efficient, dedicated to excellence, and to getting the job done fast and well. And I can appreciate this experience. Like all things, “hospitality” can come in many forms, but no matter where you are experiencing any kind of service, the underlying theme is usually there – “I want you to have a good experience, and I am doing my best to give you that good experience.” And that sentence that I just wrote translates down to one word – love. As Kahlil Gibran famously wrote, “Work is love made visible.” Different styles of work is still love, and love is just one thing – love is love.

Are you passing on love or are you passing on pain? Heal your pain and pass on love.

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