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Does Work at Home for Contact Centers Really Work?

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Trending Strategies and Outcomes.

Remote working is exploding as a result of mobile technologies, with more than 50% of the US labor force working outside of their home office for at least a portion of their regular work schedule.

Astonishingly, 80% of contact centers utilize the work at home model in some capacity, for some very good reasons. How does your program stack up?

Join this webinar and get the latest on:
  • High impact returns for contact centers at home and how to get them (if you're not already)
  • Best practices in engaging remote team members, and sustaining it
  • Running great virtual meetings
  • The top three most common pitfalls for support managers and how to avoid them
  • Live benchmarking - how does your performance stack up against your colleagues in the same and other industries? We'll do live polls and send you the results.
Michele Rowan, President of Customer Contact Strategies

James Hilliard, GoToAssist Evangelist
President of Hilly Productions, Inc.

Request Free!

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This post first appeared on Annette Thomas Enterprise Business Ideas Online, please read the originial post: here

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Does Work at Home for Contact Centers Really Work?


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