Among the many effects of the pandemic is the exponential growth of teleconferencing and video conferencing (by Zoom, for example). Businesses are holding virtual meetings daily and sometime… Read More
With all the talk about honing our communication skills, we rarely hear about improving our listening skills. Yet those are just as important. Good listening skills are especially critical i… Read More
Asked to provide examples of marketing and public relations efforts, most people mention brochures, folders, advertising and news releases. Often overlooked are articles submitted to trade a… Read More
Editing and proofreading tend to go together. Yet they are distinct activities, which you’ll see below. Much has been written about these topics. I can’t hope to offer a comprehe… Read More
Nobody likes to deal with complaints. Indeed, most of us dread the task. We delay. Make excuses. Get a cup of coffee. Then another. As difficult as it is, try to view complaints in a positiv… Read More
You just received notice of an upcoming meeting. “Ugh,” you cry. “Not another meeting!” You roll your eyes and wonder how you’ll survive yet another hour of use… Read More
This is a great time to take stock of your communications skills, and make a commitment to improving where needed. The following suggestions, offered in no particular order, can help you bec… Read More
The best way to remember which to use can be found in this simple statement: I imply, and you infer. The sender (writer or speaker) implies something, and the reader or listener infers (conc… Read More
Be vigilant. Watch for messages that may contain malware or ransomware. I don’t know if this is a fluke or a sign of the times. In just the past five days I have learned of at least fi… Read More
This is a great time to take stock of your communications skills, and make a commitment to improving where needed. The following suggestions, offered in no particular order, will help you sp… Read More
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