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Too many businesses settle for being good, and they fail to take the steps necessary to make their business bulletproof. Don't stop short, and don't settle for good!
2014-12-17 07:02
For the last couple of months, I've been following the progress of SOPA (Stop Online Piracy Act) through the US House of Representatives, and the Protect Intellectual Property (Protect IP) A… Read More
2013-01-14 14:30
Determined. Persistent. Where would the world be without those ambitious people who were willing to put their nose to the grindstone in dogged pursuit of the inventions and innovations that… Read More
2012-10-09 12:00
 I've always believed that tipping is the most direct form of employee feedback. It's the quickest way for a hospitality employee to gauge whether he or she is performing well.Unfortuna… Read More
2012-10-08 16:04
This infographic comes courtesy of Sarah Wenger at If you're the boss, have you ever thought of yourself as a psychopath? Chances are, your employees have. Be sure to check o… Read More
2012-09-20 15:26
In Anthony's Song (Movin' Out), Billy Joel sings of Anthony, who "works in a grocery store, saving his pennies for someday," and Sergeant O'Leary, who walks his beat by day, and "at night he… Read More
2012-08-09 14:30
I remember my track coach stressing the importance of running through the tape. If you've been watching the Olympic track and field events, you've seen how many races were decided at the fin… Read More
2012-05-30 13:30
For years we've been talking about how to Wow customers. If you've recently flown a commercial airline, visited a large bank, or dealt with a government bureaucrat, you probably said "Wow!"… Read More

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