We are already experiencing the impact of AI and Robots Here are some jobs that are likely to be transformed or eliminated completely by 2030 through the use AI and robotics
- Entrepreneurs / Leaders – Instead of looking for human partners and employees, entrepreneurs might increasingly scout for the combination of AI systems that would match his/her personality profile and range of business needs better. One-person businesses could be more common as artificial general intelligence materializes – enabling the growth of fully automated Decentralised Autonomous Organisations (DAOs) which have literally no employees.
- Doctors / Surgeons – fully autonomous and remote controlled robotic surgeons will diagnose, treat and operate on patients in areas where there are no physical human medics available. Humans might monitor or control these robo-docs via video from central hub hospital facilities in bigger towns and cities. New service propositions might emerge such as autonomous vehicle based mobile doctors’ surgeries which visit the patient to enable remote diagnosis and conversation while the doctor remains in their office.
- Teachers – A combination of technology advances, changing societal expectations, evolving business needs, and new educational insights mean we can anticipate deep transformations of the overall educational system and curriculum. As a result, teachers could find their roles being redefined on a regular basis. So, while AI might be in charge of imparting most of the technical skills and information required by learners, educators would focus on developing human-to-human social skills. Life-long learning journeys would also require more insightful and sensitive mentoring capabilities.
- Policing – robots could perform tasks like crowd control and police drones could track and intercept criminals escaping from crime scenes. Autonomous police cars could undertake ultra-high-speed chases and then use either robots or drones to detain the occupants without risking human officers’ lives.
- Lawyers – a range of search, analysis, and contract drafting tasks are already being automated. The use of AI across sectors might challenge existing regulations and lead to a whole raft of new legal precedent work requiring expert input. However, the elimination of the potential for human error would decrease the number of legal disputes – as might be expected from the advent of self-driving cars reducing the number of human drivers. Robot-lawyers are already overturning parking tickets in the UK and US. Additionally, smart policing devices and an expanding blanket of sensors will feed into AI judges where there would be little to no room for debate. Moral and ethical issues related to technology advances may become the next legal growth arena.
- Sales representatives – AI could become the personal shopper of the future – learning our desires and requirements and over time making purchases with less and less need to check in with us. Retail algorithms may offer recommendations drawing on vast databases of consumer preferences and our own shopping history and social media profiles. In addition films and TV shows would offer the ability to click on an item being worn by an actor to order it. Self-driving devices and drones would then be able to deliver the purchase anytime and anywhere.
- Travel Agents – AI could increasingly take on the end-to-end booking process. The applications would collate individual, family, and group travel preferences, design highly personalised itineraries, make reservations, and complete the payment on our behalf. Travel Agents may need to become application specialists; signposting the best apps for their clients. Other immersive technologies including augmented and virtual reality could provide opportunities for agents to provide a taster experience, allowing travellers to feel the bed linen, smell the bathroom fragrances, and taste the food from a hotel on the other side of the world as part of their client service.
It is likely that jobs for mainly graduate or master’s degree-level candidates will be generated by the industries of the future. As more of our daily life becomes tech-enabled, we may long for live experiences. This could lead to increased job opportunities in restaurants/bars, and more jobs for performers in entertainment experiences.
The robots are coming. We need to prepare our businesses and ourselves for a range of possibilities and start rehearsing the future to help reduce the shock factor when the more radical developments play out.
ABOUT THE AUTHORS
Rohit Talwar, Steve Wells, Alexandra Whittington, Maria Romero, and April Koury are from Fast Future which publishes books from future thinkers around the world exploring how developments such as AI, robotics and disruptive thinking could impact individuals, society and business and create new trillion-dollar sectors. Two new books from Fast Future are: ‘Beyond Genuine Stupidity – Ensuring AI Serves Humanity’, published on 27th Nov, and ‘Future Transformations’, available in Dec. See: www.fastfuture.com