Senior Application Manager – Biopharma

Under general direction, responsible for optimizing business processes and increasing revenue. Analyze business operations and strategies to identify new opportunities. Evaluate operations and finances, research sales leads, and develop improved business strategies. Write proposals and liaising with other departments to align strategies. Analyze consumer behavior to meet product demand and preferences. Perform competitor analysis toward an increased market share. Implement efficient customer communication and feedback channels. Identify and negotiate sales deals that promote sustained income.
Biopharma Division provides Standard/Customized solutions for bio-pharmaceutical manufacturers across every step of the bioprocess workflow. The division offers media, reagents, SUS, consumables and more from across the division’s four business units.

Single-Use Technologies/FBS
Purification Chromatography Resins
Production Chemicals/RM/Solvents/Excipients
He/She will lead as India’s Sr. Application Manager for Biopharma division, providing guidance based on his past technical experience and in-depth knowledge of the Upstream Process/Chromatography purification Downstream process/RM/SUS/Serum offerings. This role is responsible for developing and executing a technical engagement strategy that is globally and cross functionally aligned to support the positioning of RM/Chromatography resins/SUS/Serum. Resins/SUS/Serum in customer’s process workflows for BP Businesses. He/She needs to bring a balance of strategic direction, daily management, and application support to help us deliver and maximize on our Key Performance Indicators (KPIs).

He/She will be playing a critical role in identifying and prioritizing their team’s activities to ensure effective support of external and internal customers, including commercial Sales colleagues, Product Managers and R&D scientists as necessary to meet the business goals. In addition, this leader must maintain awareness of customers’ evolving technical challenges and material requirements and be able to effectively capture and communicate these to the Marketing, Product Management and R&D teams.

Effectively influence and guide the commercial team for technical positioning of our BP products in customer’s process.
Manage and prioritize technical engagements in the field.
Support sales team members in customer engagement activities as appropriate.
Track and trend metrics related to technical customer engagements for the India sales team.
Partner with Marketing, Product Management and R&D to support the development of applications data for new and existing products and services.
Drive innovation and support the continuous improvement of Avantor Biopharma products and service offerings.
Compile and analyze Voice of Customer to identify unmet customer needs and pain points.
Understand and communicate competitive landscape and potential for future products and services to Marketing and Product Management.
Maintain a current understanding of industry trends by attending scientific conferences, trade shows and reviewing literature, and communicate findings accordingly.
Support local and global sales process, including support of Biopharma Account Managers, Sales Managers, Sales Specialists and Business stake holders.
Develop and maintain strong technical relationships with targeted key accounts.

Education

Minimum education requirement: Bachelor’s or Master’s degree in Life Sciences (Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, Engineering).

Experience

Minimum of 8-12 years industry experience in life sciences – Biopharma industry, including relevant knowledge across the workflow.
Experience working with external customers within the Biotech, Biologics, Life Sciences, and/or Biopharmaceutical industries in a technical, engineering, or manufacturing capacity.

Location: Mumbai, Bangalore, Pune, Hyderabad