The 9.73 release introduces a new tool to distribute immediate access to knowledge and support for your users through the use of Artificial Intelligence. Another new AI feature includes the ability to automatically grade video-based answers, without needing human intervention.
New kApp Distribution
Your kApps can be accessed in multiple ways. kApps have traditionally been accessed as standalone websites or mobile applications with a dedicated site address or URL for your company or institution. We are excited to announce a new distribution method that takes the complication out of your user’s journey to information, training and answers about your product or service. Embed your Kapp directly onto your website or into your software product and allow users to get immediate access to your training, FAQs and support.
Use a kApp as your support solution. It’s so much more than a typical chat bot, help desk or customer service center. Integrate the kApp onto your website or into your software product with just a few lines of code and a few minutes of time. Retrieve then uses artificial intelligence to get your users immediate access to the answers you’ve provided. If an answer isn’t found our kApp will escalate the question directly to your support staff.
Try it out! Click Retrieve’s floating logo in the bottom right corner of the page and ask us anything about the system.
For more information, visit https://www.retrieve.com/support-solutions.
Self-Graded Video Answers
Assess your students to a higher level of competency without the added effort and time of manually grading them. Create assessments with the ability to self grade a student’s video answers through the use of artificial intelligence.
Pair this assessment tool with Retrieve’s AI-based Virtual Proctor. Use these tools as a means of efficiently scaling your competency-based certification programs.
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