The term “Certified Office Administration” signifies a very mandatory role in an organization or company. The employer holding this designation has to carry on a lot amount of day to day activities like financial planning, record keeping, billing, physical distribution, logistics and much more within a business.
The employee responsible for the upkeep of these activities are known as an office administrator or office manager and plays a significant role in performing and maintaining the daily tasks of an organization. Employers hiring for office administrator position expect multi-talented personalities to join their company.
Expected Skills Set
The person assigned to the post of office administrator plays a substantial role in an organization and therefore there is a need to nurse them with required skills for the duties they are entrusted with. So, an in-depth and specialized training has to be provided for the candidate to enable them to excel in their work environment to be productive and efficient.
The training is conducted to make sure that the employees in an organization receive their payslip on time without any delays.
Varied communication skills are needed to ensure that coordination happens smoothly within the organization.
The person should be able to supervise all employees around them especially support workers for easy delivery of tasks.
Adapt to Alterations
The employee should be able to adapt to changes in order to adjust the work environment as well as with new innovations implemented.
Sometimes, the staff have to handle a large number of tasks simultaneously and might fall under pressure so should be able to maintain the work track without losing grip.
Fortunately, if you are the one who has completed the Certified Office Administrator course, there are a range of roles that can be handled. By you. Junior office administration is the most common role who has owned this certification. Some of the others include:
Receptionist in an organization plays a major role in arranging and greeting the clients, suppliers, and visitors either directly or through emails, phone calls or direct mail. The person handling the role must have a good organizational, communicational and customer service skills.
The role is associated chiefly with office managers or managing directors where he/she have to handle all the day to day activities of the person like secretarial support and providing assistance. However, to reach this level, he/she should have numerous years of experience in administrative jobs.