From a review of a guest
"Al contratarlo no se aclaraba el sistema que tiene el hospedaje, prácticamente no tiene conserjería, no se puede recurrir a ella para cualquier consulta o servicio, por ejemplo, llamar un taxi para el traslado"That, when translated, is
"At the moment of the reservation it was not clarified the system that has the lodging, practically does not have concierge, can not be used for any consultation or service, for example, call a taxi for the transfer"
What is written on he Fine Print of the web site on which the reservation was made?
"Please note that the property has no reception."We have not promised to have a reception, indeed we have exclu ded that
We are Villa Norghese Guest House, not Villa Borghese Hotel. Actually there is a hotel with that name, in France. Therefore we never claimed to provide the same offer of a hotel.
We can always be reached by phone, 24 hours per day, to provide assistance.
Before entering in the hospitality business, I have been for several years a guest of several hotels, I believe muche more than one thousand, both foor leisure and for business.
I realized that, in several cases, I was paying for something I really did not need. If staying alone one night only, I do not need a 25 square meters room that could be useful for a longer stay with the family.
SO, WHAT DO WE OFFER?
Even if what we offer may appear simple, it's not so obvious to get it by a guest house of a bed & breakfast.
- First of all a comfortable stay at a competitive price
- The opportunity to check-in, or at least to leave the luggae, at almost any time (an extra-fee might be applicable after 10 p.m.)
- Availability by phone 24 hours per day, no limit on weekends
We are at a phone call distance by you