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Collection File Ownership Clarified
2021-01-12 18:44
How a collection agency handles its account ownership directly impacts the agency and its employees. Let me explain further.When an unpaid file comes into an agency, it is usually directed t… Read More
Using Text And Email In Collections
2020-12-22 15:13
We know communication is important. It is one of our main focuses: keeping the lines of communication open as we work to resolve debt issues with consumers and our clients. Within communicat… Read More
2020-12-04 15:30
We just received a new portfolio two weeks ago from a new client – reassigned files, high balance, and they wanted to keep in the loop.  So we shared our weekly project report wit… Read More

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