Chapter – 4
Family members of office and field staffs assembled in the main office hall. Binoy Bhar requested ladies and children loudly to enter the auditorium and take their seats, as the head office bosses would arrive at any moment. They would be accompanied by Chanakya Nag. Ramani Talukdar had already come to office to arrange for the reception of foreign and Indian dignitaries.
Talukdar showed me the blueprint of the protocolic reception as outlined by Chanakya Nag seven days back. Three Divisional Managers i.e. DMEP alias Ramani Talukdar, DMHP alias Tarit Ganguly and DMAC alias Sumanta Basu i.e. my poorself would stand in front of the reception group at the office gate.
Air-conditioned foreign Limousine carrying Robert Kelvin, Lionidus Rozario and Chanakya Nag would be attended by Ramani Talukdar. Other two Ambassador cars carrying Gregory Antony, all India Manager for Ethical Products, Homi Rustam Phuchkanwala, all India Manager for Home Products, Chandranath Gupta, all India Manager for Agro-Chemicals, Narayana Govinda Subbarao Naidu, Manager – Manpower and Man-Management, Dr. Pradip Kiran Mehta, Manager – Ethical Technical Service, William Vincent Fernandez, Manager – Sales Promotion and Mahendra Lalchand Soni, Assistant Manager – Audio Visual Training System would be attended by Tarit Ganguly and myself.
Behind Divisional Managers would stand second ranking managers like Atanu Samanta, Product Manager – Ethical Products Division, Prodyot Sanyal, District Sales Manager – Ethical Products Division, Deb Pratim Dutta, District Sales Manager-Home Products Division and Chandan Purakyastha, Sales Executive of my division i.e. Agro-Chemicals.
Binoy Bhusan Bhar would stand just at the gate of Rainbow House along with Haldhar Jana and Ramchandra Mondol on his right and left sides.
On the first floor entire group of dignitaries would be received by Mandakini Nag, wife of Chanakya Nag. She would be aided by Keya Talukdar, wife of Ramani Talukdar and Swapna Ganguly, wife of Tarit Ganguly at the main door of the auditorium.
This year’s special attraction was the Rainbow’s own auditorium. Till last year foundation day of Eastern Regional office of Rainbow India
Opportune moment came to Chanakya Nag when the adjacent block on the same floor was about to be disposed of by a Delhi based company willing to wind up their business in Calcutta
Nandi said, “Sir, landlord got the overall benefit. Besides getting huge amount, he succeeded in getting a job in Rainbow for his son-in-law staying with him. It’s the job of stamp clerk having no worry, no tension!”
“Stamp clerk?” I exclaimed.
“Yes Sir. His job is to stamp the medicine packets or bottles scheduled for government supply.” Nandi said.
“But such stamping is the job of the government Inspectors!” I said.
“You are right Sir. So far as the system is concerned, Inspectors will check up the medicine in respect of specifications mentioned on the labels, order form and challan. If everything is O.K., packets or bottles will be stamped by the Inspectors before final packing in cardboard cartons or wooden cases, not the suppliers.” Nandi said and smiled at me. Without waiting for my next question he said further, “If the system is followed, both the parties will be losers.”
I could not follow Nandi and hence looked at him with curiosity. He said with seriousness on his face, “Sir, one thing I must tell you, Rainbow is very much particular about maintaining quality of the medicine. Because it is for government supplies, quality is not degraded. Multinational company like Rainbow is always conscious about quality, dignity and popularity. But these three virtues can not fetch business. For procuring government order two essential factors play important role. One, the lowest price and another, unofficial arrangement starting from top to bottom including these Inspectors. To cope with the second clause, only alternative is to supply less quantity with the cooperation of the Inspectors who are normally overwhelmed with the warm hospitality of Rainbow.”
Ramani Talukdar entered my cabin and said, “Bose, let us go down. They are coming.”
We stood like army regiment in “attention” position as per blueprint on the footpath in front of the gate. Everybody was silent and checked up necktie knot. Within five minutes, the large air-conditioned black Limousine followed by two white Ambassador cars arrived below Rainbow House. Chanakya Nag was beside the driver of the Limousine. He got down from the car and opened the door of the rear seat to help Rozario and Kelvin get down. Though Talukdar tried to throw his body for opening the rear door, he missed the big catch. Chanakya Nag advised him to look after other guests and proceeded towards the gate along with Rozario and Kelvin.
Talukdar introduced me with Gregory Antony, Homi Rustam Phuchkanwala and other guests. I knew Chandranath Gupta as he had been with Rozario during my interview in Bombay
Chanakya Nag showed Kelvin and Rozario the new glow-sign board of Rainbow House and company’s nameplates written in English, Hindi and Bengali on both sides of the gate. Glossy brass letters shining like polished gold were fixed on black stone. Entire group reached the first floor walking up slowly on the thickly carpeted wide staircase.
Mandakini Nag was waiting at the auditorium gate with smiling face along with Keya Talukdar and Swapna Ganguly standing on her both sides. Their faces seemed to be glittering with more brilliant smile like the smiling stage girls standing on both sides of the magician exhibiting his magic skill.
On arriving at the auditorium main gate Rozario shook both fair and soft hands of Mandakini Nag by his blackish hard hands and said, “Halloo…Halloo Mandakini! How are you?”
“Very good! Thank you Sir!” replied Mandakini.
Though waiting for warm “shake hands” from the two big dignitaries, both Swapna Ganguly and Keya Talukdar were disappointed as Rozario and Kelvin did not do that. Instead, Rozario entered the auditorium along with Kelvin keeping his left hand on Mandakini’s lower back. However Rozario did not disappoint Swapna Ganguly. While entering the stadium he patted softly Swapna’s plump cheek with his finger and rubbed her protruding breasts with his right elbow as if not intentionally. Being excited with sudden ecstasy Swapna jerked her bobbed hair and said “Thank you, Sir.” Keya Talukdar stood aside with pale face and looked at Swapna. Tarit Ganguly observed the entire episode standing beside me and seemed to be delighted with the performance of his wife. He introduced Swapna with Homi Phuchcanwala, his all India boss who shook hand with her and entered the auditorium hand in hand. Tarit Ganguly followed them.
Ramani Talukdar seemed to be thoughtful, whether due to poor performance of his wife or his failure in attending Rozario and Kelvin as per blueprint, I could not make out at that moment. But this much I could understand that he was a practical salesman. He changed his facial expression instantly seeing his divisional all India Antony
With ready-made smile Talukdar told Antony
Gregory Antony shook his masculine hands with thin dry hands of Keya and said, “How do you do fair lady? I am so glad to meet you.”
Keya almost jumped up an inch above the ground and said “Thank you, Thank you.”
Talukdar seemed to be tremendously happy and escorted his wife and Antony
“Nice door-ballad! How do you feel Mr. Bose?”
I looked behind and found my departmental boss Chandrakanth Gupta smiling. He seemed to have enjoyed the reception of big bosses. I did not comment anything, simply smiled at him. I requested Gupta to enter the auditorium as I got to take care of other head office managers. Fortunately Gouri Shankar Chatterjee, who was given charge of conducting the function along with Binoy Bhar, came out and escorted Gupta into the auditorium.
Though Atanu Samanta, Prodyot Sanyal, Deb Pratim Dutta, Chandan Purokayastha and Binoy Bhar were standing behind me, I requested Subbarao Naidu, Pradip Mehta, William Fernandez and Mahendra Soni to get inside the auditorium. After they had gone, I requested all my other junior colleagues to enter the auditorium in spite of their resistance. However they complied with my request.
I felt a pat on my shoulder and looked back.
“Bravo Sumanta! Well done! I am happy with you.” Chanakya Nag said.
