In the retail industry, technology stands as a cornerstone for innovation, efficiency, and sustained competitiveness. However, securing investment for retail technology initiatives demands m… Read More

At RMS we seek to offer you the latest in EPoS technology and innovative Retail Management Solutions. Our priority is to provide solutions that streamline operations and enhance customer exp… Read More

Unbelievably many retail businesses are still managing their stock through outdated software or spreadsheets. While you may be tempted to stick with ‘tried and tested’ methods, t… Read More

As generations age and their purchasing power fluctuates, retail trends emerge and understanding the preferences of different demographic groups is crucial for businesses aiming to thrive. A… Read More

For retail businesses in the UK and around the world, EPoS downtime is more than just an inconvenience; it’s a significant financial setback. In this blog, we share the true cost of do… Read More

In times of economic downturn, the retail sector can be hit hard. Where we see trends of consumers being strategic about their spending, retailers are often having to do the same. The natura… Read More

In the retail industry, staying ahead of the curve is not a strategic choice; it’s a necessity. As we approach the new year, the retail industry is set to witness transformative shifts… Read More

Welcome to our Ultimate Guide to Key Retail Dates in 2024, a comprehensive roadmap to empower retailers throughout the year. In this guide, we explore the retail calendar month by month, unr… Read More

Employee motivation is the driving force behind exceptional customer service, and during the busiest times in the retail calendar, it becomes even more crucial. As a retail business owner, y… Read More

When people think of sales roles in retail, they might immediately think of the role as just an entry-level position. However, the sales team is the face of the retail business; the ones bui… Read More

Managing a multi-location retail business can be a complex endeavour, requiring effective strategies and tools to ensure smooth operations and growth. In this article, we’ll explore fi… Read More

As a retail business, opening a new retail location is an exciting but hugely daunting time! Multiple locations means great things for your loyal customer base and also widens your reach to… Read More

Today, modern retailers are constantly seeking ways to enhance efficiency and streamline operations. One significant advancement that has revolutionised the way businesses handle transaction… Read More

Black Friday is the ultimate shopping extravaganza of the year, a day when retailers have the opportunity to boost their sales significantly. To make the most of this crucial shopping event… Read More

A recent report analysed 200 multichannel retailers across nine sectors, including fashion, health and beauty, home and furniture, arts and crafts and more. This report set out to determine… Read More

Retailers who have multiple outlets and sales channels know that there significant economies of scale to be gained from expanding a successful business across multiple locations. As any fran… Read More

As retail continues to recover in post-pandemic Britain, competition is fierce so it’s more important than ever that you offer the highest level of customer service, both online and in… Read More

Unbelievably many retail businesses are still managing their stock through outdated software or spreadsheets. While you may be tempted to stick with ‘tried and tested’ methods, t… Read More

The last couple of years have offered unprecedented disruption to all aspects of retail, but have also presented extraordinary opportunities for those agile enough to turn on a sixpence. Whi… Read More

As we approach the second anniversary of the first known case of covid-19 in the UK, it’s no surprise that online shopping still accounts for an enormous portion of retail sales. Despi… Read More

After so much disruption, it’s more important than ever that retailers take advantage of every occasion to boost their revenue. There are key dates throughout the year which present op… Read More

There’s no doubt that eCommerce has experienced significant growth over the last couple of years.  While many consumers have become accustomed to the convenience of online shoppin… Read More

We’re all aware of the boom in eCommerce during the Covid-19 pandemic and if you’re an e-tailer yourself, you will no doubt have experienced the highs and lows associated with bu… Read More

Before the pandemic you’d be forgiven for not knowing what BOPIS is,  but the acronym has entered the lexicon of retailers around the world as ‘buy online, pick up in store… Read More

During the early days of the pandemic, consumers adopted a very different attitude towards retailers almost overnight. Suddenly brand loyalty and trust were put to one side as consumers purc… Read More

The retail industry is an extremely important part of the UK economy, equivalent to around 5% of GDP. Brexit, covid-19 and various shortages of products, drivers and fuel have all contribute… Read More

Verifone’s most advanced pin pad device to date, the P400, now integrates with OpSuite Retail Management Software. This highly customisable hardware solution is built on the latest Lin… Read More

The past year and a half has been difficult for all businesses, but retail has been hit particularly hard with Brexit, stock shortages, driver issues and the global chip shortage, as well as… Read More

Sadly, empty shelves have been commonplace over the last year and a half, as the Covid-19 pandemic hit supply chains of all descriptions. However, if you have tried to purchase any consumer… Read More

In previous blogs, we’ve written about how vital it is for retailers in this extraordinarily challenging business environment to move towards an omnichannel business model. Industry tr… Read More

Never has the preservation of working capital been so important in retail. After over a year of lockdowns, restrictions and curbs to free movement (not to mention Brexit!), conserving cash h… Read More

Cloud-based software is typically described as: on-demand online software using remote data centres for storage. This type of software has been around for some time now, but many retailers h… Read More

Recent figures on high street footfall around the UK show a rise of nearly 12% week-on week since the warm weather began, while out of town shopping centres saw between 2% and 9% increase, i… Read More

When Natasha Ednan-Laperouse purchased a baguette from Pret a Manger in July of 2016, she was entirely unaware that it contained sesame seed, an ingredient to which she had a life threatenin… Read More

The retail landscape has experienced a colossal shift towards omnichannel in the last 12 months. The Covid-19 pandemic saw high street retailers close for a large portion of 2020 and current… Read More

Contactless payments are becoming a lot more common; the spending limit on single transactions has been raised once and will be raised again soon. How will this affect retailers, and what sh… Read More

Despite retailers’ concerns over whether online shopping would continue to dominate once lockdown restrictions began to ease, traditional retail appears to be making a strong comeback… Read More

Paying for items in a shop using a cheque was once commonplace. Gradually fewer and fewer businesses allowed customers to do this, and now it is almost entirely unheard of. Could it be possi… Read More

There is little doubt that the last 12 months have been among the worst in the entire history of the Retail and Hospitality sectors. Trying to navigate a business through a global pandemic… Read More

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Many businesses have been shut for quite some time now, but now it finally looks like non-essential retailers will be able to reopen and start getting things back to normal. After the year t… Read More

Over the past 20 years, the continuing trend has been for online sales to grow steadily year on year. 2020 not only continued this trend but, for obvious reasons, accelerated it significantl… Read More

Online sales have been growing steadily, year-on-year for the last twenty years. Everyone thought that 2020 would be no different and that this trend would simply continue. Of course, none o… Read More

In our last blog, we discussed the many benefits of integrating your EPoS systems to allow you to become a true omnichannel retailer. However, we thought it would be a good idea to take a st… Read More

It’s fair to say that most of us have a tendency to ignore problems for as long as we possibly can. Often, this means that by the time we pay attention, it’s already too late. Fo… Read More

It is received wisdom that the high street is dying. Customers are no longer going to bricks-and-mortar shops, and instead are buying almost everything online. Big chains have been able to m… Read More

In 2017, the UK passed a significant milestone. It was during this year that debit card payments overtook cash payments for the first time, with consumers using their debit cards 13.2 billio… Read More

Customer loyalty is one of the most valuable assets you can have, and engaged, loyal customers can be some of your brand’s most influential advocates. As such, it is well worth investi… Read More

Always a tricky balance for retailers – not enough staff and there’s a queue, too many and you are wasting money. In this article we look at the causes of a queue and some of the… Read More

It has undoubtedly been a tough few years for the high street with many shops closing and the loss of many big-name brands. However, it is possible to breathe life into bricks and mortar ret… Read More