Every day brings us new challenges in our jobs, but we don't need our Infor CRM system to be one of them. We 'Just need it to work'!
I know that's what you are thinking - loudly- in your head. Your in the Infor CRM system every day, updating records, looking up key information about a contact, analyzing and segmenting data, but when that moment comes that stops you from getting this information... Ugh!
These common issues, error messages or incorrect data displaying are a HUGE part of CRM user frustrations. This quickly leads to a high cost for companies over a short amount of time without preventive user awareness.