Are you satisfied with just a few clients and no real ambition to grow? Most businesses want more than that, a lot more.
A common concern for businesses is how to know when their activities really warrant investing in an upgrade from basic contact management to a real CRM system.
What is CRM and Why is it critical to business success"?
When should a business upgrade from basic contact management to a fully capable CRM.?
20 Warning Signs tell you it’s time for CRM, but we’ve split them into two groups: 10 Leading Indicators and 10 Lagging Indicators.
Leading indicators are the early signs that you're outgrowing your current processing system and should start considering a CRM.
Lagging indicators mean you've already outgrown your processes and are probably losing money because you're not keeping up with your current clients and prospects. Opportunities are slipping away, and decisions are slow and uninformed.
Now for the 10 leading indicators: