Issue: CRM user gets locked out of Infor CRM web client
A typical cause of a user lock out is when a user has entered an invalid password more than once while trying to login. (This applies to an Infor Crm web portal that is not using Windows single-sign - where the Windows network user is automatically logged into Infor CRM.)
Note the CRM administrator can configure the system Security under the web client->Administration->Office Profile->Security tab for:
Resolution process:
This post first appeared on Business Success With CRM, Implementer & Guide, please read the originial post: here
