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2021-09-01 10:39
This is video 5 of our collection. in this video we explain Proactive Problem Management and how to utilise this to lower costs and time when working on your projects. If there are s… Read More
2021-08-19 10:58
This is video 5 of our collection. in this video we explain Proactive Problem Managment and how to utilise this to lower costs and time when working on your projets. If there are sub… Read More
2021-07-29 10:33
To us Data is one of the most important part of ITSM testing and its important that you do it right. Think carefully about what data you use and how you use it. ITSM solutions follow a work… Read More
2021-07-29 09:46
We’ve decided to create some videos (or rather the Siamang Assistant has) helping to explain and express our beliefs on a series of ITSM topics.  You can watch these on You… Read More
2021-07-29 09:19
We’ve decided to create some videos (or rather the Siamang Assistant has) helping to explain and express our beliefs on a series of ITSM topics.  You can watch these on You… Read More
Are Lessons Ever Really Learned?
2021-06-25 12:00
Are lessons ever really learned? I was recently asked to participate in a project lessons learned session. Those of you who follow my musings may already know my opinion on this. I a… Read More
Why Spend Time Writing A Test Strategy?
2020-02-14 14:10
So, we’re frequently asked by Project Managers, Sponsors and other stakeholders why is a good test strategy key and why should we invest effort (and therefore cost) in ensuring a good… Read More
Risks, Issues, Actions And Dependencies
2020-02-12 10:11
I am currently sat on a conference call and a discussion arose around some challenges that are being faced with the project and some key barriers causing complications now. One person sugge… Read More
2019-11-29 17:12
So we recently asked our readers and customers to tell us what they thought would make a good test plan.   We’ve been heavily engaged in the testing of a system upgrade for a… Read More
What Makes A Good Test Plan – Part 1
2019-02-28 11:37
We’ve been having a discussion recently within the business about what makes a good test plan.  We’ve written many and most have varied quite a bit.  The content should… Read More
The Blocked Funnel Of Testing
2018-11-22 15:33
The steps that form the Project Delivery Lifecycle can be often seen displayed as a funnel and I believe this to be an accurate representation of many ITSM Implementation projects over recen… Read More
Lessons Learned In Project ‘wash-up’
2018-10-23 08:50
How often do people participate in lessons learned at the end of a project? And when you do, how confident are you that these ‘lessons learned’ are incorporated by the organisa… Read More
Attracting New Business And Stuff
2018-10-10 10:45
Those of you who follow us on Twitter @siamangltd will know that last week I found a couple of hours between meetings and such to book my attendance at a ‘symposium’ with a loc… Read More
Simple Project Management Truths No.7
2018-02-14 14:52
Not being careful enough when negotiating supply contracts… This is so important especially in today’s day and age.  I have already alluded to supply issues, but there are… Read More
Simple Project Management Truths No.6
2018-02-07 14:49
Spending too little time at the beginning and end of a project…. from our experience there is a lot of pressure on Project Managers to “get things going”.  People see… Read More
Simple Project Management Truths No.5
2018-01-31 14:28
No credible success criteria… It is important to define at the beginning of a project what the success criteria are, and to measure along the way how you are performing to meet them… Read More
Simple Project Management Truths No.4
2018-01-24 14:16
Not tracking finances…. I have worked in companies who insist on tracking expenses, and others who don’t.  I prefer the ones who do.  Why? When you manage a project it… Read More
Simple Project Management Truths No.3
2018-01-17 14:03
Being unrealistic about timelines… Wow! This is a biggie.  Often organisational behaviour creates this too, but well estimated projects are the most successful, and are based on… Read More
Simple Project Management Truths No.2
2018-01-10 14:02
Not fully understanding the deadlines and the reasons behind them… This often happens in large companies, but also happens in smaller organisations.  Learned organisational behav… Read More
Simple Project Management Truths No.1
2018-01-10 13:54
truly knowing what the project is supposed to achieve… It might seem a strange one to start with, but it catches a lot of people out. Sometimes the person requiring a project themsel… Read More
7 Simple Project Management Truths
2018-01-10 13:52
I was looking through some old collateral when I came across an article I wrote a while back. It’s a bit click-baity, but bear with me.  After reading it and cringing at the way I… Read More
Project Management And Budgets
2017-10-24 08:20
This post is slightly different to some of our others.  This time we’d like to know a little about your experiences and contrast them to our own.  Our expertise spans sector… Read More
Project Bottlenecks At Testing
2017-10-10 09:48
We’ve touched upon this in an earlier post on Project Lifecycles and Engagement.  As we’ve all experienced, but organisations seldom learn from projects.  Spending ramp… Read More
Preparation Is Key
2017-09-12 09:12
So, you’ve identified the need for a new ITSM system.  You might be starting from scratch (although that’s never really the case).  You might be upgrading between versi… Read More
When To Call It Quits Or Start Again
2017-07-27 12:22
Whilst working on some of our marketing collateral, I came across a project where I was requested to work as an independent project management consultant, evaluate a project and recommend ho… Read More
Project Lifecycles And Engagement
2017-06-14 10:16
Whatever techniques and methodologies are employed during a project, we see different stakeholders brought in at different stages. Typically, ITSM projects follow a waterfall process and a q… Read More
2017-06-05 10:25
Not one of our usual blog posts, but we’re going to be around the service desk show @sits_uk on Wednesday.  We’ll be wandering around and seeing what’s new in the… Read More
Redingensians Sirens
2017-05-26 14:26
Siamang are proud to sponsor the new launched Redingensians Sirens women’s Rugby Team. Founded in May 2016 the Sirens have built steadily over the past year. The team is formed mainly… Read More
2017-05-26 08:22
Our experience within IT projects and particularly within ITSM projects revolves around the time critical nature of projects and the need to have everything immediately (whether this is true… Read More
The Art Of Testing
2017-04-18 06:26
The role of testing in IT projects can often be underestimated until the project timelines are nearing completion or have even slipped and the defect count is too excessive to deem an exit c… Read More
Is ITSM Really Out Of The Box?
2017-03-16 14:37
As ITSM has evolved in recent years, there has been an appetite and ability to move towards ‘Out of the Box’ implementations where not a stitch of code is changed in the ITSM sol… Read More
Don’t Disrespect The Data
2017-03-13 20:22
There are many moving parts that ITSM Implementation teams need to consider in the scope of a project. Commonly the main focus is on code and configuration and second to this is data. This i… Read More
2012-03-22 19:34
Good data management can be the difference between a successfully working and productive ITSM installation and a failing once. It is essential that good quality, consistent and “clean… Read More
2012-03-15 14:06
Siamang has extensive experience and a successful track record in the delivery of IT Service Management systems and tools. These range from incremental upgrades, major version changes and &l&hell…Read More
2012-03-15 14:05
Good and timely analysis of service management processes, procedure and requirements are essential to a successful customer based organization, whether as part of day-to-day business or as p… Read More
2012-03-15 14:05
Ensuring that a system really is fit for purpose and meets both your requirements and contractual obligations is essential. New systems and process are complex in ever evolving and complex b… Read More
2012-03-15 13:59
Siamang can provide specific training for Service Management implementations tailored to your specific needs. This can be delivered via classroom training, tailored to particular needs, be g… Read More
2012-03-14 12:47
Locally based IT Service Management consultancy, Siamang Ltd., announced today that it has entered a strategic partnership with Cherwell Software 10th December 2013 Bracknell, UK &ndash&hell…Read More
2012-03-14 12:45
Siamang  has a number of different case studies demonstrating both our experience and some of the things we have learn’t along the way. One might just help you! We’ve been e… Read More
2012-03-14 12:44
Siamang is a consultancy specialising in the delivery of service management systems and solutions to clients of all sizes across a wide range of of industries. Our recent partnership with Ch… Read More

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