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A Lean practitioner that specializes in Service Design and Sales and Marketing. Most of my recent work has been in SaaS discipline working with organizations in the Business Development area and to onboard external groups such as affiliate, re-sellers and reward programs. I have also managed and worked closely with their sales and marketing teams and even been that department.
2018-02-22 04:01
Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing? Culture is not something you are—it’s something… Read More
2018-02-19 21:16
Turning Reflection into Action using the Lean Process of CAP-Do The Lean Process of CAP-Do is how I initiate most projects. It creates a path towards capturing standard work, deciding what w… Read More
2018-02-11 13:46
When we start with our customers and their stories things begin to change. We create better relationships and a higher level of learning opportunities. Thus, we can communicate mor… Read More
2018-02-11 13:22
Drawing on the unique combination of training as a behavioral scientist and 20 years as a professional poker player, Annie Duke offers frank assessments of the challenges presented by decisi… Read More
2018-02-07 19:32
Marion McGovern was the founder and CEO of M Squared Consulting, one of the first gig- economy talent intermediaries before the term was even coined. She also founded Collabrus, a company fo… Read More
2018-02-05 12:55
When traversing through the Funnel of Opportunity (The picture on the left, download PDF of the diagram: I use the outline below to help people describe their pro… Read More
2018-02-01 21:58
In recent times, you have seen more of my thinking moving from outcome-based to more process driven metrics. For the simple reason that it creates real-time measurements. We can no longer wa… Read More

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