As industry and business landscapes change with new trends like digital transformation, there is still one fundamental thing that drives business: happy customers. Customers telling others a… Read More
Under pressure to remain at the top of the game, companies are rapidly adopting digital tools to retain competitiveness. While this potentially delivers a range of benefits like increa… Read More
Traffic and conversions remain the most important metric to measure business success online. Healthy traffic trends suggest that people are seeking out the brand, while strong conversions in… Read More
Digital transformation has become center stage in the past few years as businesses seek to rejig their business models to suit changing customers’ expectations and ramped-up competitiv… Read More
The introduction of new digital tools of communication has revolutionized the way we talk to each other. People today don’t just rely on phone calls or emails to communicate when remot… Read More
The artificial intelligence (AI) revolution is fast changing how companies work. AI chatbots are now increasingly popular with consumer-facing companies looking to increase the efficiency an… Read More
Since the time video chat was introduced, the technology improved significantly. Today, video chat is popular for day-to-day interactions in business environments as companies look to reduce… Read More
Artificial intelligence is expected to usher in major improvements in operational efficiency and cost savings for businesses. An Oracle study demonstrates the rising importance of AI-powered… Read More
Whether it be a purchasing online or sorting out issues, customers are looking for a hassle-free and smooth experience when they visit a website. In fact, nearly 55 percent of highly satisfi… Read More
Retaining the attention of a customer online has always been a top priority for ecommerce/ online sales companies. Over the years, the 3-second rule has been used as a guideline as sites com… Read More
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