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2019-05-21 13:00
It’s one of the most highly discussed and universally lauded endeavors among leading brands among every industry. Deliver a consistent, frictionless customer experience from online dis… Read More
2019-04-17 19:40
Thirty three years ago, Mike Cowen was sitting in the bleachers watching his son’s baseball game, when he noticed the diamond didn’t have a scoreboard. In fact, many of the place… Read More
2019-03-27 13:00
How can you keep up to date? By now we all know that in B2B, the sales experience is a bit dated; Formalities, long processes and impersonal selling. Now don’t get us wrong, we know th… Read More
2019-03-07 21:44
I left Chicago for a mundane, less colorful suburban town in order to have more space to grow a family. It wasn’t done without resistance. For I had never been sure if I was the sort o… Read More
2019-03-06 14:00
One thing remains perfectly clear to me in this world and that’s no one likes being told no!  This is especially true for customers. In a world where we’ve been told, &ldquo&hell…Read More
2019-02-21 14:00
By Carrie Leader, Principal Product Manager, Oracle There is a stark dichotomy between the growth of loyalty programs and the steep decline of customer loyalty itself. Give many retailers c… Read More
Sales Professionals Tune In!
2019-01-14 14:00
Sales Professionals Tune In! Here’s your opportunity to embrace change in the New Year by registering for Modern Customer Experience in Las Vegas, March 18-21, 2019! Attend MCX and i… Read More
2018-12-14 17:38
The Markie Awards have celebrated achievements in digital marketing since 2007, and over the years, we’ve been surprised, intrigued, and inspired by the successes we’ve witnessed… Read More
2018-11-07 00:05
In the past few years, there’s been a lot of talk about AI innovating and improving our lifestyles. Remember when Waze first came out and it shortened your commute? Siri is pretty cool… Read More
2018-10-31 20:17
I recently attended the AI Summit in San Francisco where Melissa Boxer, Oracle’s VP of Adaptive Intelligent Applications gave her keynote on "Practical AI" from a CEO’s perspecti… Read More

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