2018-09-05 10:07
Every company’s success depends on understanding customers’ desires. In our modern era of big data and artificial intelligence, it may seem that technology holds the key to deter… Read More
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Inbound Call Center Solutions In Usa Blog
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Award winning call center specializing in inbound solutions such as telesales, customer service, order taking, data entry and live chat outsourcing.
2018-08-26 10:59
Almost 79% of customers indicate that they will leave you if you provide them just one bad customer experience. Consumers not only demand the best from your product or service, but they dema… Read More
2018-08-15 07:59
While we are all taught to make our customers our priority in business, do we as a rule offer the same service to the consumer who only frequents our store during the holiday buying season… Read More
2018-07-18 05:42
With some of the latest contact center tech talk focused on chatbots and eliminating the need for human agents, it might seem strange to think about automation and employee engagement going… Read More
2018-06-22 05:46
When it comes to Artificial Intelligence (AI), one of the most common questions in the mind of retail customer experience leaders is, “what will happen to humans when AI takes over?&rd&hell…Read More
2018-06-12 08:16
Customer service agents often make certain statements and say things, either out of ignorance or out of negligence, that leave the customers unvalued and angry. Effective training of the cal… Read More
2018-05-25 09:37
According to some studies conducted by the Harvard Medical School, workplace appreciation and gratitude enhances company culture and ensures the wellbeing of employees.
It is known widely th… Read More
2018-05-18 07:52
Are your friends always calling you with problems because they know you’ll tell them what to do? Then why not get paid good money to talk people through problems and answer questions w… Read More
2018-05-11 07:47
It is a fact that excellent customer service is the main goal of most consumer-oriented organizations as it is the factor that guarantees repeat customers and a continuously growing consumer… Read More
2018-05-05 09:28
Every day, we allow technology to take the reigns in the most monotonous of tasks. From the alarm that wakes us up, reminders on our daily appointments, checking out the latest news, to inte… Read More
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