concentrix job openings in 2016 for experienced candidates in Chandigarh . Require qualification is Any gradaute .Interested candidates apply-online.
Roles & Responsibilities:
1.Minimum 3 Years of in BPO and associated with the Training function.
2.Good Knowledge about computers
3.Excellent communication skills
4.Good people management skills
5.Working knowledge of applicable customer contact systems (e.g. phone, email, and web) and MS Office Suite including MS Word, MS PowerPoint, MS Excel. Data Handling
6.Data interpretation• Process Oriented• Planning • Ability to prioritize• Ability to meet deadlines
7.Data Handling• Presentation skills. Lean Six Sigma
8.YB certified Managing retention during training • Maintaining Data and MIS as per training BPMS requirement
9.Supports intra & inter function collaboration • Proactively best practices ideas from across locations to add value
10.Contributes to process improvements and innovation in the training function • Attends TTT for any client requirements
Educational Qualification : Any graduate
Experience : experienced
Location : Chandigarh
1.Monitor advisors progress throughout duration of training including providing coaching and developmental feedback. Conduct classroom training as per ramp planning.
2.Determine continuation of employment eligibility for advisors through performance feedback process.
3.Utilize effective presentation skills including creative training techniques and accelerated adult learning techniques.
4.Adapt developed classroom agenda, timelines, and content flow as necessary to deliver effective training to trainee group.
5.Maintain high level of professionalism in and out of training room.
6.Mentor and develop trainers under training, in facilitation and presentation skills and training methodologies as directed by the Sr. Trainer, Assistant manager and Training Manager.
7.Participate in floor support activities including OJT Support, Refresher and Remedial trainings as required and ensure program effectiveness from Training and Business perspectives.
8.Drive continuous process improvement in program execution by providing documentation of existing processes, evaluation of likely scenarios
Click here to apply-online