liferay hiring freshers and experienced graduates for Junior Customer Support Engineer in banglore in 2016 . Require qualification is any graduate . Interested candidates apply-online .
Responsibilities :
1.Manage multiple reported issues among various customers simultaneously
2.Recognize and gather crucial customer information
3.Call customers and hold screen share meetings with as necessary
4.Configure different environments each day to test and help in reproducing customer issues
5.Maintain a professional and quality relationship with customers through our internal ticket system
6.Communicate status updates and drive communication with customers from start to finish
7.Create and assist in maintaining internal and public facing documentation
Educational Qualifications : Any Graduate
Experience : freshers and experienced
Location : Bangalore
Preferred Qualifications :
1.Four-year college degree or equivalent
2.0-2 years experience in business to business customer service
3.Experience working with various application servers (Tomcat, Jboss, Glassfish, Weblogic, Websphere)
4.Experience working with various databases (MySQL, Postgresql, Oracle, DB2, SQL Server)
5.Experience building websites
6.Excellent professional skills, including effective written and spoken communication skills
7.Proven ability to work on multiple tasks at the same time while paying strict attention to details
8.Flexible and able to adjust quickly to changes
Click here to apply-online
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This post first appeared on Jobs Latest / All India Freshers Jobs For 2015-2, please read the originial post: here
