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Global Profilers (Fraud Control Officer)

Company Description
Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a suitable candidate for in IT Program for our client that is a leading on-line payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business on-line.

Job Title: Fraud Control Officer

Job Description
Review result for potential fraudulent transaction and manage calls on fraud issues from operational departments, investigating leads from internal and external sources with proper follow-up and documentation.
Where appropriate, prepare case papers in accordance with Government Guidelines and Codes of Practice, to a suitable standard for submission for prosecution.
Reduce fraud and corruption losses by efficiently and effectively investigating, preventing, detecting, analyzing, reporting and recovering losses.
Deal promptly with complaints other notifications relating to investigations.
Must be smart and fast thinking with a good knowledge of advanced computer use.
Be responsible for making recommendations on how processes can be improved and policies modified.
Complete information requests and fraud tasks for assigned cases and provide superior customer service to internal and external customers.
Maintain to a high standard for record of each and investigation, and produce appropriate, timely reports to the Head of Fraud, Management unit and relevant Manager or Directors, as appropriate.
Any other job assigned by the superior from time to time
Conduct formal tape-recorded interviews with suspects and witnesses in accordance with current legislation and Codes of Practice.

Job Qualification

Job Experience
2 years

Job Location 

Job Category
ICT, Computer

Method of Application

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Global Profilers (Fraud Control Officer)


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