Job ID : 20181111013
Company : Boeing
Job Role : Technical Support Engineer
Eligibility : Graduate
Experience : 5+ Years
Job Location : Bangalore
Salary : Not Mentioned
Vacancies : Not Mentioned
Website : www.boeing.com
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Description :
Minimum Bachelor’s degree in Computer Science or equivalent experience with overall 5+ years of working experience in IT, with 5- 9 years in a software development role
Requirements gathering and designing of business specific changes required by the customer
Coding of Change Requests, automation scripts, interfaces and optimization routines
Participation in implementation projects as a developer, with a view of understanding the customer specific installation before taking up post-production support
Provide application management and advanced technical support to Airline Crew Management products
Become an authority on several Airline Crew Management production system installations
As Premium Support Engineer, understand our customers operations and needs, as well as business benefits provided by our applications
Conducting system health checks to evaluate the physical condition, usage and maintenance of the product at a customer
Proactive problem solving on production installations
Ensures the rest of the Boeing organization acts upon customer ideas, opinions and issues.
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