Today & Tomorrow Walkins Jobs in Kolkata for Fresher & Experienced
Job ID : 20170503004
Company : Dell International Services
Job Role : Customer Support
Eligibility : Graduate
Experience : 0-5 Years
Job Location : Kolkata
Salary : Not Mentioned
Vacancies : Not Mentioned
Walkin Date : 03-May-2017 To 04-May-2017
Walkin Venue :
Dell International Services
Plot GN-34/3, Sector-V,
Salt lake Electronic Complex,
Kolkata, West Bengal, India- 700091
Walkin Time : 11AM-2PM
- Advise / educate clients in the rules of procedure to ensure a complete solution. Provides direct advice and advice to clients. Identifies, searches, and provides feedback on unique or recurring customer issues.
- Identify customer needs / requirements and recommend solutions
- Responds to customer problems by email / chat, online, social media and phone. Facilitates the execution of customer orders.
- Stay up-to-date on the Dell product line, current products and technologies in the industry.
- Focuses on delivering a positive customer experience according to Dell standards.
- Review and disseminate relevant cross-cutting information.
- Head of pre-sales and / or after-sales service to customers
Mandatory Documents to be carried for Interview:
- Copies of the Latest Resumes
- Photo Identification Card ( E.g. Passport / driving license etc )
- Photographs – 3
- Latest Pay Slips
- Mark sheets – SSC/Intermediate /UG/PG
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