Citibank in India will hire 500 fresh graduates from top Technology colleges including the Indian Institutes of Technology and BITS Pilani this year.The global bank is preparing a workforce with technology talent to fuel growth and is making existing talent compatible with the changes.
"A lot of the future growth in O&T (operations and technology) will be fuelled on the back of our technology talent," said Anand Chopra, head of operations and technology of Citi in South Asia.
"Most customers today would like to do things digitally at their convenience. Our job is to enhance these customer journeys and make them a remarkable experience. This is where technology is playing a big role."
The thrust on hiring tech talent is driven by the rapid disruption and inroads of digital, cloud computing, predictive analytics, smart automation and mobile banking.
"Predictive analytics is one of the new and exciting areas of development. With big data, you can pretty much predict what is likely to happen... we are starting to use big data for both our customer-facing projects to drive hyper-personalisation of our products and services and use it internally as a risk controltool," said Chopra.