As an organization grows bigger, the coordination of employees’ training gets complicated. That’s the point when Training Coordinator enters the picture.
Your main duty will be assisting training specialists, and other HR professionals, in the process of organizing, coordinating, and leading various training activities, for both new and existing employees.
In most companies this is considered an entry level job, and there are typically no special requirements on education or experience (though a degree and 1-2 years of any administrative experience is considered an advantage).
Do not get discouraged though. This job is far more interesting than most other administrative jobs in a typical corporation, and serves as an excellent springboard for a career of a Training Specialist or even HR Manager.
Let’s have a look at the questions you will likely face in your interview.
Why do you want to work as a training coordinator?
Try to show some enthusiasm for the position, for both the daily duties and the opportunities it opens for you in the future. They shouldn’t feel that this is just another interview for you, that you do not care what your future job will be.
You can also say that you believe that your skills make you a decent candidate–for example your ability to multitask, to organize, your time management skills, etc.
Another option is saying that you would love to get a specialized role in HR later on, and believe that this is a good start on your professional journey.
Why did you apply with us? Almost all big organizations in the city advertise some job openings for training coordinators…
It’s true that when the economy is peaking and companies are growing, you will find a lot of job openings for all kinds of HR roles.
And I am sure that you do not care much about the name of your employer–at the end of the day, all big corporations offer similar benefits and career growth opportunities for new hires.
Nevertheless, you should at least try to convince the people in the interviewing panel that you didn’t choose them by a chance, or that meeting them isn’t just one of ten job interviews in your regular weekly schedule.
Try to find something about the company that resonates with you. It can be their core business, their target group of customers, perhaps their environmental approach in production–anything you find interesting.
And if you cannot find something that clicks with you, you can at least refer to practical reasons of your choice–proximity of your apartment, good traffic connection to the place from your place, suitable working hours, etc.
How do you imagine a typical day in work?
This seems like an easy question, but it is not. I experienced many times that job applicants expected something else from the role–more advanced duties than it could offer them. They expressed their expectations in their answer, and it cost them their chances in their interview.
Because this is an entry level job–a coordinating (or if you want administrative) position. You won’t lead the trainings, you won’t design them. You will simply help with planning and coordinating the schedule, ensuring that trainees are where they should be, when they should be there. And you may assist in the trainings–because some assistants are always needed.
Try to show realistic expectations in your answer. Say that you imagine spending a lot of time on the phone, at your computer, working with Excel and scheduling software, sending emails and participating directly in the training process, helping with organization and smooth progress of the sessions.
Describe a time when you were busy in work, and had to prioritize your tasks.
Job of a training coordinator offers both easy and difficult days in the office.
You may have to travel to offsite training locations, you may have to make changes and arrangements on a last minute notice, and sometimes simply everything goes wrong, and you find yourself with five things to do at the same time.
Try to speak about any example situation from either your previous jobs, or from school, when you were busy but managed to prioritize your tasks, choosing the most important one and taking care of them first. The key is to show that you do not panic under pressure, that you can plan your work, and when things get tight you know what to do first…
What are your expectations on other training team members, such as training specialists, or HR managers?
An answer that almost always works is saying that you do not have any special expectations. You plan to focus on your own duties, taking care of your daily tasks as efficiently as possible. You do not plan to monitor other staff members’ performance, because at the end of the day it’s not your responsibility to judge them, or even to observe them.
Another good option consists in saying that you expect a clear and open communication, and that you also hope to learn a lot from your new colleagues–who certainly have more experience than you do.
* May also interest you: Training Specialist interview questions.
How would you ensure that employees stay focused during a long training session?
You can suggest different strategies at this point. One consists in breaking the session into shorter segments (it is always easier to focus when there’s a short break after each 45 minutes of training). You can definitely suggest this step from a position of a training coordinator.
Another consists in changing training methods on the go, not relying solely on lecturing but oppositely, involving the employees directly in the training session, asking questions, letting them complete exercises, and so on.
Other questions you may face in your training coordinator job
- Where do you see yourself in five years from now? Is there any particular job you’d like to have in the future?
- Describe the most challenging planning or coordinating experience of your life.
- Describe a conflict you had with one of your colleagues, perhaps in your previous job.
- Describe a time you found it difficult to get your message over to one of your colleagues. What did you do to eventually succeed?
- Describe the biggest failure of your professional career.
- On a scale from one to ten, how would you rate your skills with MS Excel (MS Outlook, other common office software)?
- What do you consider your greatest weakness as a coordinator?
- Why training coordinator, and not training specialist, or other advanced role in HR?
- Why should we hire you, and not one of many other applicants for this job?
Conclusion and next steps
Interview for a job of a Training Coordinator belongs to interviews with average difficulty.
You won’t face any technical questions, but you may compete with many other candidates, and if you apply for a job in a big corporation (which is likely the case), you can expect a lengthy interview process, often consisting in several rounds of interviews.
Try to get ready for the questions, and do some research about your prospective employer. Show enthusiasm (and positive body language in general), and believe in your chances. That’s the most you can do to succeed. We wish you good luck!
May also interest you:
- Body language in an interview – Learn how to say the right things without words.
- Salary negotiation tips – Get as much as you deserve (or even more).
- Training specialist interview questions – The information can help you also in your entry level job interview.
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